Flight compensation Lufthansa Cargo:
Munich — Montreal

Procedure: Lufthansa Cargo flight compensation from Munich to Montreal

From Munich International Airport airport, your departure with Lufthansa Cargo to Montreal didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 6 151 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Munich - Montreal is eligible?

For an Lufthansa Cargo flight from Munich to Montreal, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

The compensation also covers boarding denials (overbooking). If Lufthansa Cargo sold more seats than planned and you stay on the tarmac at Munich International Airport, the 600 € compensation is automatic.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Montreal.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Munich airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Munich.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Munich International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Montreal / Pierre Elliott Trudeau International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

A collective action on the Lufthansa Cargo flight from Munich can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.