Flight compensation Lufthansa Cargo:
Munich — Moscow

Claim and compensation for flight Lufthansa Cargo Munich - Moscow

The MUC - DME route operated by Lufthansa Cargo experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 942 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Lufthansa Cargo is a non-EU airline, if the flight takes off from Munich International Airport, the European regulation applies in full.

How to know if the flight Lufthansa Cargo Munich - Moscow is eligible?

Check your actual arrival time at Moscow. If Lufthansa Cargo made you wait more than three hours on the tarmac at Domodedovo International Airport, your claim is legitimate.

Also note that the distance of 1 942 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Moscow.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Munich airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Munich - Moscow trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Munich airport in case of prolonged wait?

During these long hours of waiting in the Munich International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Munich shouldn't cost you a penny more than originally planned for your MUC-DME trip.

Steps: how to get your 400 € from Lufthansa Cargo?

For your Munich - Moscow trip, every minute counts. Note the reasons given by Lufthansa Cargo staff at the Munich International Airport counter during the incident.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Munich to Domodedovo International Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.