Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Munich — Shanghai

Planned legal compensation: 600 €

Was your flight between Munich International Airport (MUC) and Shanghai Pudong International Airport (PVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Get your Lufthansa Cargo flight compensation for the route Munich - Shanghai

From Munich International Airport airport, your departure with Lufthansa Cargo to Shanghai didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 8 778 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Munich International Airport (MUC)
  • Arrival airport: Shanghai Pudong International Airport (PVG)
  • Flight distance: 8 778 km (~10h58)
  • Applicable compensation: 600 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Lufthansa Cargo Munich - Shanghai is eligible?

The compensation for flight MUC-PVG is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Lufthansa Cargo MUC-PVG flight is crucial to prove that you were present at boarding at Munich.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Shanghai.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Munich airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Munich, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

A work stoppage of Lufthansa Cargo crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Munich airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Munich.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Munich International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 600 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Lufthansa Cargo flight logs and contradict false weather excuses.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

A collective action on the Lufthansa Cargo flight from Munich can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Munich - Shanghai

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Munich to Shanghai?

According to European Regulation EC 261/2004, the distance between MUC and PVG being 8 778 km, the legal fixed compensation is set at 600 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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