Flight compensation Lufthansa Cargo:
Newark — Frankfurt

How to be compensated by Lufthansa Cargo on the Newark (EWR) - Frankfurt (FRA) line

From Newark Liberty International Airport airport, your departure with Lufthansa Cargo to Frankfurt didn't go as planned? Passengers have strong rights against carriers.

Fortunately, for this specific route with a distance of 6 211 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Lufthansa Cargo Newark - Frankfurt is eligible?

The compensation for flight EWR-FRA is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Lufthansa Cargo sold more seats than planned and you stay on the tarmac at Newark Liberty International Airport, the 600 € compensation is automatic.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Frankfurt.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Newark airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Not all strikes exempt the company from its obligations. If the delay of your Newark - Frankfurt trip is due to an internal strike within Lufthansa Cargo, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Newark Liberty International Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.

What are your rights at Newark airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 600 €, if the delay stretches at Newark Liberty International Airport airport, Lufthansa Cargo is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Newark Liberty International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 600 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Frankfurt am Main International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 600 € compensation?

Airlines like Lufthansa Cargo sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Lufthansa Cargo flight from Newark can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Newark - Frankfurt line.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.