Flight compensation Lufthansa Cargo:
Newark — Madrid

Get your Lufthansa Cargo flight compensation for the route Newark - Madrid

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Newark - Madrid flight, the law is on your side.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 5 790 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Lufthansa Cargo Newark - Madrid is eligible?

For an Lufthansa Cargo flight from Newark to Madrid, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.

The compensation also covers boarding denials (overbooking). If Lufthansa Cargo sold more seats than planned and you stay on the tarmac at Newark Liberty International Airport, the 600 € compensation is automatic.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Madrid.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Newark airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Lufthansa Cargo is released from its obligation to pay the legal indemnity of 600 euros, but not from its duty of assistance.

What are your rights at Newark airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Newark.

Some passengers are unaware that transportation between the hotel and Newark Liberty International Airport terminal is also included in the legal package due by Lufthansa Cargo.

Steps: how to get your 600 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Madrid Barajas International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 600 € compensation?

Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Lufthansa Cargo on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Lufthansa Cargo's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.