Flight compensation Lufthansa Cargo:
Nuernberg — Munich

Refund and compensation Lufthansa Cargo: route Nuernberg to Munich

Your claim for compensation for the Lufthansa Cargo flight from Nuernberg to Munich deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

By taking off from Nuremberg Airport, you are protected by the EU's legal framework. The distance of 137 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Lufthansa Cargo, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Lufthansa Cargo Nuernberg - Munich is eligible?

Check your actual arrival time at Munich. If Lufthansa Cargo made you wait more than three hours on the tarmac at Munich International Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Nuernberg airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

When a social movement disrupts your itinerary to Munich International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Nuremberg Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Nuernberg airport in case of prolonged wait?

During these long hours of waiting in the Nuremberg Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Nuernberg shouldn't cost you a penny more than originally planned for your NUE-MUC trip.

Steps: how to get your 250 € from Lufthansa Cargo?

Starting a procedure against Lufthansa Cargo for a flight from Nuernberg to Munich can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Lufthansa Cargo customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Nuernberg - Munich section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The first refusal from Lufthansa Cargo should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Lufthansa Cargo is often more striking.