Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Paris — Berlin

Planned legal compensation: 250 €

Was your flight between Charles de Gaulle International Airport (CDG) and Berlin-Tegel International Airport (TXL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Refund and compensation Lufthansa Cargo: route Paris to Berlin

If your trip departing from Charles de Gaulle International Airport and arriving at Berlin-Tegel International Airport operated by Lufthansa Cargo was disrupted, you are not alone against the airline.

Given the route between Paris and Berlin (850 km), the European scale provides automatic financial protection in case of failure by Lufthansa Cargo.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Charles de Gaulle International Airport (CDG)
  • Arrival airport: Berlin-Tegel International Airport (TXL)
  • Flight distance: 850 km (~1h04)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Lufthansa Cargo.

How to know if the flight Lufthansa Cargo Paris - Berlin is eligible?

Check your actual arrival time at Berlin. If Lufthansa Cargo made you wait more than three hours on the tarmac at Berlin-Tegel International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Paris airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Paris, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Lufthansa Cargo staff (pilots, flight attendants) and an external strike.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Paris - Berlin flight.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Charles de Gaulle International Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Lufthansa Cargo?

Starting a procedure against Lufthansa Cargo for a flight from Paris to Berlin can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight CDG-TXL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Lufthansa Cargo customer service can take several weeks or even months before getting a response.

If your file is particularly solid regarding the incident occurred on the Paris - Berlin section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Lufthansa Cargo is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Charles de Gaulle International Airport airport to prove their faults.

Help & Information

Frequently Asked Questions: Flight Paris - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Paris to Berlin?

According to European Regulation EC 261/2004, the distance between CDG and TXL being 850 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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