Disrupted flight (EC 261/2004)

Flight compensation Lufthansa Cargo:
Stockholm — Berlin

Planned legal compensation: 250 €

Was your flight between Stockholm-Arlanda Airport (ARN) and Berlin-Tegel International Airport (TXL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Lufthansa Cargo

Check my flight Lufthansa Cargo

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Lufthansa Cargo flight compensation for the route Stockholm - Berlin

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Stockholm - Berlin flight, the law is on your side.

Fortunately, for this specific route with a distance of 839 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Stockholm-Arlanda Airport (ARN)
  • Arrival airport: Berlin-Tegel International Airport (TXL)
  • Flight distance: 839 km (~1h03)
  • Applicable compensation: 250 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Stockholm - Berlin is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Berlin-Tegel International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Lufthansa Cargo owes you 250 €.

An unexpected cancellation or a diverted flight from Stockholm-Arlanda Airport without an immediate satisfactory solution gives rise to this same indemnity of 250 €.

What are the conditions for Lufthansa Cargo to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Stockholm airport.
  • Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Stockholm, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Stockholm-Arlanda Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.

What are your rights at Stockholm airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Stockholm.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Stockholm-Arlanda Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 250 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Berlin-Tegel International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Stockholm to Berlin-Tegel International Airport can drag on if you don't follow up.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Stockholm - Berlin line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Stockholm - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Lufthansa Cargo flight from Stockholm to Berlin?

According to European Regulation EC 261/2004, the distance between ARN and TXL being 839 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Lufthansa Cargo?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant