Flight compensation Lufthansa Cargo:
Tbilisi — Munich

How to be compensated by Lufthansa Cargo on the Tbilisi (TBS) - Munich (MUC) line

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Tbilisi - Munich flight, the law is on your side.

Directive 261/2004 is clear: for 2 688 km of flight, the company Lufthansa Cargo is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Lufthansa Cargo Tbilisi - Munich is eligible?

The 3-hour limit is calculated at the moment the aircraft doors open at Munich International Airport airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Lufthansa Cargo owes you 400 €.

The compensation also covers boarding denials (overbooking). If Lufthansa Cargo sold more seats than planned and you stay on the tarmac at Tbilisi International Airport, the 400 € compensation is automatic.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Munich.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Tbilisi airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Tbilisi International Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.

What are your rights at Tbilisi airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Tbilisi International Airport, Lufthansa Cargo must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Tbilisi International Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 400 € from Lufthansa Cargo?

The formal notice letter and the collection of evidence of delay at Munich International Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Tbilisi to Munich International Airport can drag on if you don't follow up.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.