Flight compensation Lufthansa Cargo:
Thessaloniki — Stuttgart
Was your flight between Thessaloniki Macedonia International Airport (SKG) and Stuttgart Airport (STR) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
Delegate to our network of brokers and legal experts.
Check my flight Lufthansa Cargo
Get your compensation guaranteed by Regulation EC 261/2004.
100% secure process and GDPR compliant
How to be compensated by Lufthansa Cargo on the Thessaloniki (SKG) - Stuttgart (STR) line
Have you experienced a major inconvenience during your trip between Thessaloniki and Stuttgart with Lufthansa Cargo? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 414 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Thessaloniki Macedonia International Airport (SKG)
- Arrival airport: Stuttgart Airport (STR)
- Flight distance: 1 414 km (~1h46)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Lufthansa Cargo Thessaloniki - Stuttgart is eligible?
The compensation for flight SKG-STR is compensation for lost time and not a simple refund of airport taxes.
Keeping your travel documents for the Lufthansa Cargo SKG-STR flight is crucial to prove that you were present at boarding at Thessaloniki.
What are the conditions for Lufthansa Cargo to compensate you?
-
Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
-
Cancellation: The airline cancelled the flight less than 14 days before departure.
-
Overbooking: You were denied boarding against your will at Thessaloniki airport.
-
Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Thessaloniki, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Lufthansa Cargo compensation
Don't be fooled by Lufthansa Cargo's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.
A strike by weather services at Thessaloniki Macedonia International Airport or European air traffic control is an external cause over which Lufthansa Cargo has no control.
What are your rights at Thessaloniki airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Thessaloniki Macedonia International Airport airport, Lufthansa Cargo is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Thessaloniki Macedonia International Airport and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Lufthansa Cargo?
The amicable route with Lufthansa Cargo to recover 250 € often fails without a technical and legal file.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.
How long does it take to get the 250 € compensation?
Some passengers wait more than 6 months for a response from Lufthansa Cargo. An expert can reduce this time by half.
By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.
What to do faced with silence or refusal from the airline?
Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Thessaloniki - Stuttgart line.
Experts in aviation law have a colossal history of Lufthansa Cargo convictions, which is a decisive advantage.
Frequently Asked Questions: Flight Thessaloniki - Stuttgart
Everything you need to know about your request under European Union law.