Flight compensation Lufthansa Cargo:
Vienna — Stuttgart

Procedure: Lufthansa Cargo flight compensation from Vienna to Stuttgart

No one likes waiting for hours at the airport. If Lufthansa Cargo did not respect its scheduled times for your Vienna - Stuttgart flight, the law is on your side.

Fortunately, for this specific route with a distance of 546 km, EC Regulation 261/2004 requires Lufthansa Cargo to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Lufthansa Cargo Vienna - Stuttgart is eligible?

The compensation for flight VIE-STR is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Lufthansa Cargo VIE-STR flight is crucial to prove that you were present at boarding at Vienna.

What are the conditions for Lufthansa Cargo to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stuttgart.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Vienna airport.
• Airline responsibility: The problem must be attributable to Lufthansa Cargo (technical problem, sick crew, scheduling...).

The impact of a strike on your Lufthansa Cargo compensation

If your Lufthansa Cargo flight from Vienna International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Vienna International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Vienna airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Lufthansa Cargo must ensure the well-being of its passengers stuck at Vienna.

Some passengers are unaware that transportation between the hotel and Vienna International Airport terminal is also included in the legal package due by Lufthansa Cargo.

Steps: how to get your 250 € from Lufthansa Cargo?

The amicable route with Lufthansa Cargo to recover 250 € often fails without a technical and legal file.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Lufthansa Cargo.

How long does it take to get the 250 € compensation?

On the VIE-STR line, delays can vary according to the reactivity of Lufthansa Cargo's legal department.

If your file is particularly solid regarding the incident occurred on the Vienna - Stuttgart section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Lufthansa Cargo is often a maneuver to encourage the traveler to abandon their 250 €.

DGAC or its European equivalents can be slow. A private court proceeding against Lufthansa Cargo is often more striking.