Flight compensation Luxair:
Arrecife — Fuerteventura

Claim and compensation for flight Luxair Arrecife - Fuerteventura

If your trip departing from Lanzarote Airport and arriving at Fuerteventura Airport operated by Luxair was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 60 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Luxair is a non-EU airline, if the flight takes off from Lanzarote Airport, the European regulation applies in full.

How to know if the flight Luxair Arrecife - Fuerteventura is eligible?

Don't confuse ticket refund and legal compensation! Even if Luxair offers you a voucher for your Arrecife - Fuerteventura flight, you can still claim the 250 euros cash provided by law.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Luxair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Fuerteventura.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Arrecife airport.
• Airline responsibility: The problem must be attributable to Luxair (technical problem, sick crew, scheduling...).

The impact of a strike on your Luxair compensation

Don't be fooled by Luxair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Lanzarote Airport or European air traffic control is an external cause over which Luxair has no control.

What are your rights at Arrecife airport in case of prolonged wait?

During these long hours of waiting in the Lanzarote Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Lanzarote Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Luxair?

For your Arrecife - Fuerteventura trip, every minute counts. Note the reasons given by Luxair staff at the Lanzarote Airport counter during the incident.

By entrusting your case regarding flight ACE-FUE to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Arrecife to Fuerteventura Airport can drag on if you don't follow up.

A collective action on the Luxair flight from Arrecife can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Luxair will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.