Disrupted flight (EC 261/2004)

Flight compensation Luxair:
Luxemburg — Funchal

Planned legal compensation: 400 €

Was your flight between Luxembourg-Findel International Airport (LUX) and Madeira Airport (FNC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Luxair

Check my flight Luxair

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Get your Luxair flight compensation for the route Luxemburg - Funchal

Have you experienced a major inconvenience during your trip between Luxemburg and Funchal with Luxair? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 2 671 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Luxembourg-Findel International Airport (LUX)
  • Arrival airport: Madeira Airport (FNC)
  • Flight distance: 2 671 km (~3h20)
  • Applicable compensation: 400 €

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Luxair Luxemburg - Funchal is eligible?

The compensation for flight LUX-FNC is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Luxair LUX-FNC flight is crucial to prove that you were present at boarding at Luxemburg.

What are the conditions for Luxair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Funchal.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Luxemburg airport.
  • Airline responsibility: The problem must be attributable to Luxair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Luxemburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Luxair compensation

Don't be fooled by Luxair's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 400 € is not payable due to an external strike at Luxemburg, assistance (meals/hotel) remains mandatory for Luxair.

What are your rights at Luxemburg airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Luxair must ensure the well-being of its passengers stuck at Luxemburg.

Some passengers are unaware that transportation between the hotel and Luxembourg-Findel International Airport terminal is also included in the legal package due by Luxair.

Steps: how to get your 400 € from Luxair?

The formal notice letter and the collection of evidence of delay at Madeira Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Partner LegalTech services have tools to check actual Luxair flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Luxair. An expert can reduce this time by half.

By entrusting the recovery of your 400 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

Don't take Luxair's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Luxair convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Luxemburg - Funchal

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Luxair flight from Luxemburg to Funchal?

According to European Regulation EC 261/2004, the distance between LUX and FNC being 2 671 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Luxair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant