Disrupted flight (EC 261/2004)

Flight compensation Luxair:
Luxemburg — Palma de Mallorca

Planned legal compensation: 250 €

Was your flight between Luxembourg-Findel International Airport (LUX) and Palma De Mallorca Airport (PMI) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Full breakdown: Luxair claim Luxemburg → Palma de Mallorca

The flight LUX → PMI by Luxair suffered an incident? Delay, cancellation or overbooking, you may be entitled to a legal payout.

Seize this entitlement: the Luxair flight Luxemburg → Palma de Mallorca (1 153 km) entitles you to 250€ compensation under EU regulation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Luxembourg-Findel International Airport (LUX)
  • Arrival airport: Palma De Mallorca Airport (PMI)
  • Flight distance: 1 153 km (~1h26)
  • Applicable compensation: 250 €

Good to know? Even if Luxair is a airline based outside the EU, if the flight takes off from Luxembourg-Findel International Airport, CE 261 applies in full.

How to know if the flight Luxair Luxemburg - Palma de Mallorca is eligible?

Be sure to keep your flight records for the Luxair LUX→PMI flight. They constitute the key proof of your check-in.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Luxair to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Palma de Mallorca.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Luxemburg airport.
  • Airline responsibility: The problem must be attributable to Luxair (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Luxemburg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Luxair compensation

If your Luxair flight from Luxembourg-Findel International Airport was disrupted due to an employee strike, you are entitled to {legal compensation|the 250€ payout}.

In every scenario, close examination of records will establish whether the conditions were genuinely exceptional. ATC strikes have a proportionally stronger impact on short routes.

What are your rights at Luxemburg airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Luxair must ensure the wellbeing of passengers stuck at Luxemburg. This 2-hour threshold applies to flights ≤1500 km.

Even in extraordinary circumstances, the right to assistance at Luxemburg remains valid. The hotel is owed if Luxair pushes your flight by a day.

Steps: how to get your 250 € from Luxair?

First concrete step: send a formal email to Luxair's customer service referencing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

By entrusting your LUX-PMI case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 250 € compensation?

The reality is stark: on average, a passenger acting alone takes 4 to 8 months to obtain their 250€ from Luxair. Via a specialist, the time falls to 1 to 2 months.

Recovering 250€ has never been faster thanks to the technology between defence platforms and Luxair's systems.

What to do faced with silence or refusal from the airline?

The automated reply from Luxair mentioning weather conditions for your Luxemburg→Palma de Mallorca flight is a classic. Weather records are public and allow verification each excuse.

The Civil Aviation Authority or its European counterparts can be bureaucratic. A direct court claim against Luxair is often more impactful. For short-haul, the local small claims court is often competent.

Help & Information

Frequently Asked Questions: Flight Luxemburg - Palma de Mallorca

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Luxair flight from Luxemburg to Palma de Mallorca?

According to European Regulation EC 261/2004, the distance between LUX and PMI being 1 153 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Luxair?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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