Flight compensation Luxair:
Luxemburg — Rhodos

Claim and compensation for flight Luxair Luxemburg - Rhodos

Your claim for compensation for the Luxair flight from Luxemburg to Rhodos deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

Given the route between Luxemburg and Rhodos (2 293 km), the European scale provides automatic financial protection in case of failure by Luxair.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Luxair is a non-EU airline, if the flight takes off from Luxembourg-Findel International Airport, the European regulation applies in full.

How to know if the flight Luxair Luxemburg - Rhodos is eligible?

To determine if your trip between Luxemburg and Rhodos entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Luxemburg, the regulation applies in the same way.

What are the conditions for Luxair to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Rhodos.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Luxemburg airport.
• Airline responsibility: The problem must be attributable to Luxair (technical problem, sick crew, scheduling...).

The impact of a strike on your Luxair compensation

Not all strikes exempt the company from its obligations. If the delay of your Luxemburg - Rhodos trip is due to an internal strike within Luxair, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Luxair is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Luxemburg airport in case of prolonged wait?

During these long hours of waiting in the Luxembourg-Findel International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Luxemburg remains valid. The hotel is due if Luxair offsets your flight by one night.

Steps: how to get your 400 € from Luxair?

Starting a procedure against Luxair for a flight from Luxemburg to Rhodos can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Luxemburg to Diagoras Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Luxair on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Luxemburg - Rhodos line.

Experts in aviation law have a colossal history of Luxair convictions, which is a decisive advantage.