Flight compensation Maastricht Airlines:
Heraklion — Vilnius

Legal right to compensation: Maastricht Airlines flight between Heraklion and Vilnius

The HER - VNO route operated by Maastricht Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

Given the route between Heraklion and Vilnius (2 145 km), the European scale provides automatic financial protection in case of failure by Maastricht Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Maastricht Airlines is a non-EU airline, if the flight takes off from Heraklion International Nikos Kazantzakis Airport, the European regulation applies in full.

How to know if the flight Maastricht Airlines Heraklion - Vilnius is eligible?

Don't confuse ticket refund and legal compensation! Even if Maastricht Airlines offers you a voucher for your Heraklion - Vilnius flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Heraklion, the regulation applies in the same way.

What are the conditions for Maastricht Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Vilnius.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Heraklion airport.
• Airline responsibility: The problem must be attributable to Maastricht Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Maastricht Airlines compensation

If your Maastricht Airlines flight from Heraklion International Nikos Kazantzakis Airport was cancelled due to an internal union strike, you are eligible for legal repair.

In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.

What are your rights at Heraklion airport in case of prolonged wait?

If Heraklion International Nikos Kazantzakis Airport airport becomes your temporary residence because of Maastricht Airlines, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Heraklion remains valid. The hotel is due if Maastricht Airlines offsets your flight by one night.

Steps: how to get your 400 € from Maastricht Airlines?

It is strongly recommended to keep your Maastricht Airlines boarding pass and any communication relating to the delay suffered at Heraklion International Nikos Kazantzakis Airport airport. These documents will be vital for your case.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Maastricht Airlines to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Heraklion - Vilnius section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

An unfounded refusal from Maastricht Airlines is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

DGAC or its European equivalents can be slow. A private court proceeding against Maastricht Airlines is often more striking.