Disrupted flight (EC 261/2004)

Flight compensation Maastricht Airlines:
Keflavik — Berlin

Planned legal compensation: 400 €

Was your flight between Keflavik International Airport (KEF) and Berlin (SXF) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Recover up to 400€ for Maastricht Airlines flight Keflavik → Berlin

A cancellation on Maastricht Airlines Keflavik → Berlin qualifies you for up to 400€. Check how to claim.

The legal coverage under CE 261/2004 applies by law when Maastricht Airlines breaches its duties on the 2 431 km route from Keflavik to Berlin.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Keflavik International Airport (KEF)
  • Arrival airport: Berlin (SXF)
  • Flight distance: 2 431 km (~3h02)
  • Applicable compensation: 400 €

The rulings of the EU Court of Justice has reinforced these rights since 2004, making Regulation 261/2004 an effective shield against abuses by carriers like Maastricht Airlines.

How to know if the flight Maastricht Airlines Keflavik - Berlin is eligible?

Your entitlement depends on verifiable facts. Air traffic logs will confirm the exact time of door opening at Berlin.

Even if Maastricht Airlines reroutes you, the 400€ compensation still applies if the arrival at Berlin exceeds 3 hours.

What are the conditions for Maastricht Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Berlin.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Keflavik airport.
  • Airline responsibility: The problem must be attributable to Maastricht Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Keflavik, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Maastricht Airlines compensation

Not every strike{s} release the airline from its duties. If your Keflavik → Berlin delay was caused by an internal strike at Maastricht Airlines, EU courts have recently ruled that compensation is owed.

Even if the 400€ are not owed due to an external strike at Keflavik, care (food/accommodation) remains mandatory Maastricht Airlines. Keep this in mind.

What are your rights at Keflavik airport in case of prolonged wait?

Here is what Maastricht Airlines owes you if your flight is delayed at Keflavik International Airport: refreshments and food adapted to waiting time, two free communications, and a hotel night if the flight is pushed to the next day.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Keflavik International Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from Maastricht Airlines?

Starting a procedure with Maastricht Airlines for a flight from Keflavik to Berlin can be daunting if you go it alone. Customer service often tends to cite the weather to refuse your claim.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 400€ with peace of mind.

How long does it take to get the 400 € compensation?

Some passengers wait over 6 months for a response from Maastricht Airlines. An expert can significantly speed things up.

Technology now allow you to follow the progress of your claim against Maastricht Airlines on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Don't take at face value Maastricht Airlines's email claiming that Keflavik's airport was blocked by snow without consulting certified METAR data.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Keflavik - Berlin

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Maastricht Airlines flight from Keflavik to Berlin?

According to European Regulation EC 261/2004, the distance between KEF and SXF being 2 431 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Maastricht Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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