Flight compensation Maastricht Airlines:
Keflavik — Berlin

Legal right to compensation: Maastricht Airlines flight between Keflavik and Berlin

If your trip departing from Keflavik International Airport and arriving at Berlin operated by Maastricht Airlines was disrupted, you are not alone against the airline.

Given the route between Keflavik and Berlin (2 431 km), the European scale provides automatic financial protection in case of failure by Maastricht Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Maastricht Airlines.

How to know if the flight Maastricht Airlines Keflavik - Berlin is eligible?

Don't confuse ticket refund and legal compensation! Even if Maastricht Airlines offers you a voucher for your Keflavik - Berlin flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Keflavik, the regulation applies in the same way.

What are the conditions for Maastricht Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Keflavik airport.
• Airline responsibility: The problem must be attributable to Maastricht Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Maastricht Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Keflavik - Berlin trip is due to an internal strike within Maastricht Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Keflavik International Airport or European air traffic control is an external cause over which Maastricht Airlines has no control.

What are your rights at Keflavik airport in case of prolonged wait?

Don't buy your food without first asking Maastricht Airlines for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Keflavik remains valid. The hotel is due if Maastricht Airlines offsets your flight by one night.

Steps: how to get your 400 € from Maastricht Airlines?

Starting a procedure against Maastricht Airlines for a flight from Keflavik to Berlin can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

By entrusting your case regarding flight KEF-SXF to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Maastricht Airlines. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Maastricht Airlines on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

In the last instance, it is the summons to court that often unlocks the payment. The company Maastricht Airlines will always prefer to compromise and pay the 400 € rather than incur additional legal costs for a lost cause in court.