Flight compensation Malaysia Airlines:
Paris — Kuala Lumpur

Legal right to compensation: Malaysia Airlines flight between Paris and Kuala Lumpur

If your trip departing from Charles de Gaulle International Airport and arriving at Kuala Lumpur International Airport operated by Malaysia Airlines was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 10 442 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Malaysia Airlines is a non-EU airline, if the flight takes off from Charles de Gaulle International Airport, the European regulation applies in full.

How to know if the flight Malaysia Airlines Paris - Kuala Lumpur is eligible?

Don't confuse ticket refund and legal compensation! Even if Malaysia Airlines offers you a voucher for your Paris - Kuala Lumpur flight, you can still claim the 600 euros cash provided by law.

Also note that the distance of 10 442 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Malaysia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Kuala Lumpur.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Malaysia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Malaysia Airlines compensation

Don't be fooled by Malaysia Airlines's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Malaysia Airlines has no control.

What are your rights at Paris airport in case of prolonged wait?

During these long hours of waiting in the Charles de Gaulle International Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your CDG-KUL trip.

Steps: how to get your 600 € from Malaysia Airlines?

It is strongly recommended to keep your Malaysia Airlines boarding pass and any communication relating to the delay suffered at Charles de Gaulle International Airport airport. These documents will be vital for your case.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 600 € without stress.

How long does it take to get the 600 € compensation?

Airlines like Malaysia Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Malaysia Airlines flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Kuala Lumpur line.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.