Flight compensation Malaysia Airlines:
Paris — Miami

Legal right to compensation: Malaysia Airlines flight between Paris and Miami

The CDG - MIA route operated by Malaysia Airlines experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Charles de Gaulle International Airport, you are protected by the EU's legal framework. The distance of 7 371 km determines your legal compensation level.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Malaysia Airlines, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Malaysia Airlines Paris - Miami is eligible?

To determine if your trip between Paris and Miami entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

In the case of a cancellation, if you are notified less than 14 days before your departure from Paris, the regulation applies in the same way.

What are the conditions for Malaysia Airlines to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Miami.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Paris airport.
• Airline responsibility: The problem must be attributable to Malaysia Airlines (technical problem, sick crew, scheduling...).

The impact of a strike on your Malaysia Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Paris - Miami trip is due to an internal strike within Malaysia Airlines, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Charles de Gaulle International Airport or European air traffic control is an external cause over which Malaysia Airlines has no control.

What are your rights at Paris airport in case of prolonged wait?

If Charles de Gaulle International Airport airport becomes your temporary residence because of Malaysia Airlines, know that your essential needs must be covered by the carrier.

Your forced stay at Paris shouldn't cost you a penny more than originally planned for your CDG-MIA trip.

Steps: how to get your 600 € from Malaysia Airlines?

For your Paris - Miami trip, every minute counts. Note the reasons given by Malaysia Airlines staff at the Charles de Gaulle International Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like Malaysia Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Malaysia Airlines flight from Paris can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Paris - Miami line.

In the last instance, it is the summons to court that often unlocks the payment. The company Malaysia Airlines will always prefer to compromise and pay the 600 € rather than incur additional legal costs for a lost cause in court.