Flight compensation Malmö Aviation:
Gothenborg — Stockholm

How to be compensated by Malmö Aviation on the Gothenborg (GOT) - Stockholm (BMA) line

Have you experienced a major inconvenience during your trip between Gothenborg and Stockholm with Malmö Aviation? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Fortunately, for this specific route with a distance of 379 km, EC Regulation 261/2004 requires Malmö Aviation to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.

How to know if the flight Malmö Aviation Gothenborg - Stockholm is eligible?

The compensation for flight GOT-BMA is compensation for lost time and not a simple refund of airport taxes.

The compensation also covers boarding denials (overbooking). If Malmö Aviation sold more seats than planned and you stay on the tarmac at Gothenburg-Landvetter Airport, the 250 € compensation is automatic.

What are the conditions for Malmö Aviation to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stockholm.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Gothenborg airport.
• Airline responsibility: The problem must be attributable to Malmö Aviation (technical problem, sick crew, scheduling...).

The impact of a strike on your Malmö Aviation compensation

A work stoppage of Malmö Aviation crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Malmö Aviation is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Gothenborg airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Gothenburg-Landvetter Airport airport, Malmö Aviation is required to distribute vouchers to eat and drink.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Gothenburg-Landvetter Airport and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Malmö Aviation?

The formal notice letter and the collection of evidence of delay at Stockholm-Bromma Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Malmö Aviation.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Gothenborg to Stockholm-Bromma Airport can drag on if you don't follow up.

Technology today allows real-time tracking of the progress of your request against Malmö Aviation on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Gothenborg - Stockholm line.

In the last instance, it is the summons to court that often unlocks the payment. The company Malmö Aviation will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.