Flight compensation Malmö Aviation:
Stockholm — Malmoe

Claim and compensation for flight Malmö Aviation Stockholm - Malmoe

If your trip departing from Stockholm-Bromma Airport and arriving at Malmoe operated by Malmö Aviation was disrupted, you are not alone against the airline.

By taking off from Stockholm-Bromma Airport, you are protected by the EU's legal framework. The distance of 505 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a commercial gesture from Malmö Aviation, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Malmö Aviation Stockholm - Malmoe is eligible?

Check your actual arrival time at Malmoe. If Malmö Aviation made you wait more than three hours on the tarmac at Malmoe, your claim is legitimate.

Also note that the distance of 505 km perfectly justifies the compensation bracket of 250 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Malmö Aviation to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Malmoe.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Stockholm airport.
• Airline responsibility: The problem must be attributable to Malmö Aviation (technical problem, sick crew, scheduling...).

The impact of a strike on your Malmö Aviation compensation

A work stoppage of Malmö Aviation crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Malmö Aviation is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Stockholm airport in case of prolonged wait?

During these long hours of waiting in the Stockholm-Bromma Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Stockholm shouldn't cost you a penny more than originally planned for your BMA-MMX trip.

Steps: how to get your 250 € from Malmö Aviation?

Starting a procedure against Malmö Aviation for a flight from Stockholm to Malmoe can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Malmö Aviation sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Malmö Aviation on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Malmö Aviation's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Malmö Aviation will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.