Disrupted flight (EC 261/2004)

Flight compensation Meridiana:
London — Naples

Planned legal compensation: 400 €

Was your flight between London Gatwick Airport (LGW) and Naples (NAP) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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How to be compensated by Meridiana on the London (LGW) - Naples (NAP) line

No one likes waiting for hours at the airport. If Meridiana did not respect its scheduled times for your London - Naples flight, the law is on your side.

Directive 261/2004 is clear: for 1 592 km of flight, the company Meridiana is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: London Gatwick Airport (LGW)
  • Arrival airport: Naples (NAP)
  • Flight distance: 1 592 km (~1h59)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Meridiana London - Naples is eligible?

The compensation for flight LGW-NAP is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Meridiana LGW-NAP flight is crucial to prove that you were present at boarding at London.

What are the conditions for Meridiana to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Naples.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at London airport.
  • Airline responsibility: The problem must be attributable to Meridiana (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from London, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Meridiana compensation

The question of strikes is a frequent point of friction during a claim. It is vital to distinguish between a strike by Meridiana staff (pilots, flight attendants) and an external strike.

On the other hand, if it is the air traffic controllers, the baggage handlers at London Gatwick Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at London airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Meridiana must ensure the well-being of its passengers stuck at London.

Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at London Gatwick Airport, keep your receipts carefully to request direct reimbursement.

Steps: how to get your 400 € from Meridiana?

The amicable route with Meridiana to recover 400 € often fails without a technical and legal file.

Partner LegalTech services have tools to check actual Meridiana flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

A frequent question concerns processing times. A claim filed directly with Meridiana customer service can take several weeks or even months before getting a response.

Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Meridiana systems.

What to do faced with silence or refusal from the airline?

The first refusal from Meridiana should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Meridiana is often more striking.

Help & Information

Frequently Asked Questions: Flight London - Naples

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Meridiana flight from London to Naples?

According to European Regulation EC 261/2004, the distance between LGW and NAP being 1 592 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Meridiana?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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