Flight compensation Meridiana:
Palermo — Paris

Refund and compensation Meridiana: route Palermo to Paris

If your trip departing from Palermo / Punta Raisi Airport and arriving at Charles de Gaulle International Airport operated by Meridiana was disrupted, you are not alone against the airline.

Given the route between Palermo and Paris (1 471 km), the European scale provides automatic financial protection in case of failure by Meridiana.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Meridiana is a non-EU airline, if the flight takes off from Palermo / Punta Raisi Airport, the European regulation applies in full.

How to know if the flight Meridiana Palermo - Paris is eligible?

Check your actual arrival time at Paris. If Meridiana made you wait more than three hours on the tarmac at Charles de Gaulle International Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Palermo, the regulation applies in the same way.

What are the conditions for Meridiana to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Paris.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Palermo airport.
• Airline responsibility: The problem must be attributable to Meridiana (technical problem, sick crew, scheduling...).

The impact of a strike on your Meridiana compensation

Don't be fooled by Meridiana's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Meridiana is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Palermo airport in case of prolonged wait?

If Palermo / Punta Raisi Airport airport becomes your temporary residence because of Meridiana, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Palermo / Punta Raisi Airport airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Meridiana?

For your Palermo - Paris trip, every minute counts. Note the reasons given by Meridiana staff at the Palermo / Punta Raisi Airport counter during the incident.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Palermo to Charles de Gaulle International Airport can drag on if you don't follow up.

A collective action on the Meridiana flight from Palermo can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Meridiana's email for granted claiming that the airport was blocked by snow without checking official reports.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.