Flight compensation Meridiana:
Tenerife — Rome
Was your flight between Tenerife South Airport (TFS) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Meridiana Tenerife - Rome
If your trip departing from Tenerife South Airport and arriving at Leonardo Da Vinci (Fiumicino) International Airport operated by Meridiana was disrupted, you are not alone against the airline.
European legislation strictly frames passenger rights. For a distance of 3 018 km as is the case here, legal compensation is due if the company is at fault.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Tenerife South Airport (TFS)
- Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
- Flight distance: 3 018 km (~3h46)
- Applicable compensation: 400 €
Did you know? Even if Meridiana is a non-EU airline, if the flight takes off from Tenerife South Airport, the European regulation applies in full.
How to know if the flight Meridiana Tenerife - Rome is eligible?
To determine if your trip between Tenerife and Rome entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.
Also note that the distance of 3 018 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.
What are the conditions for Meridiana to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Rome.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Tenerife airport.
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Airline responsibility: The problem must be attributable to Meridiana (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Meridiana compensation
When a social movement disrupts your itinerary to Leonardo Da Vinci (Fiumicino) International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at Tenerife airport in case of prolonged wait?
If Tenerife South Airport airport becomes your temporary residence because of Meridiana, know that your essential needs must be covered by the carrier.
Your forced stay at Tenerife shouldn't cost you a penny more than originally planned for your TFS-FCO trip.
Steps: how to get your 400 € from Meridiana?
It is strongly recommended to keep your Meridiana boarding pass and any communication relating to the delay suffered at Tenerife South Airport airport. These documents will be vital for your case.
If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 400 € arrive in your bank account.
How long does it take to get the 400 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Meridiana to validate a complex file often varies between four and twelve weeks.
If your file is particularly solid regarding the incident occurred on the Tenerife - Rome section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Meridiana is often a maneuver to encourage the traveler to abandon their 400 €.
DGAC or its European equivalents can be slow. A private court proceeding against Meridiana is often more striking.
Frequently Asked Questions: Flight Tenerife - Rome
Everything you need to know about your request under European Union law.