Disrupted flight (EC 261/2004)

Flight compensation Monarch Airlines:
Dubrovnik — London

Planned legal compensation: 400 €

Was your flight between Dubrovnik Airport (DBV) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your Monarch Airlines flight compensation for the route Dubrovnik - London

Have you experienced a major inconvenience during your trip between Dubrovnik and London with Monarch Airlines? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 690 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dubrovnik Airport (DBV)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 690 km (~2h07)
  • Applicable compensation: 400 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Monarch Airlines Dubrovnik - London is eligible?

The compensation for flight DBV-LGW is compensation for lost time and not a simple refund of airport taxes.

An unexpected cancellation or a diverted flight from Dubrovnik Airport without an immediate satisfactory solution gives rise to this same indemnity of 400 €.

What are the conditions for Monarch Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Dubrovnik airport.
  • Airline responsibility: The problem must be attributable to Monarch Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dubrovnik, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Monarch Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Dubrovnik - London trip is due to an internal strike within Monarch Airlines, the European justice recently ruled that this entitles to compensation.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Monarch Airlines is released from its obligation to pay the legal indemnity of 400 euros, but not from its duty of assistance.

What are your rights at Dubrovnik airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Monarch Airlines must ensure the well-being of its passengers stuck at Dubrovnik.

Some passengers are unaware that transportation between the hotel and Dubrovnik Airport terminal is also included in the legal package due by Monarch Airlines.

Steps: how to get your 400 € from Monarch Airlines?

The formal notice letter and the collection of evidence of delay at London Gatwick Airport airport (boarding pass, certificate) are mandatory steps to face the airline.

Don't fill out complex forms on the Monarch Airlines website. Go through a passenger defense portal to secure your 400 € indemnity.

How long does it take to get the 400 € compensation?

Airlines like Monarch Airlines sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Monarch Airlines flight from Dubrovnik can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Monarch Airlines's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Monarch Airlines convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Dubrovnik - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Monarch Airlines flight from Dubrovnik to London?

According to European Regulation EC 261/2004, the distance between DBV and LGW being 1 690 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Monarch Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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