Disrupted flight (EC 261/2004)

Flight compensation Monarch Airlines:
Tenerife — London

Planned legal compensation: 400 €

Was your flight between Tenerife South Airport (TFS) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Legal right to compensation: Monarch Airlines flight between Tenerife and London

If your trip departing from Tenerife South Airport and arriving at London Gatwick Airport operated by Monarch Airlines was disrupted, you are not alone against the airline.

Given the route between Tenerife and London (2 912 km), the European scale provides automatic financial protection in case of failure by Monarch Airlines.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Tenerife South Airport (TFS)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 2 912 km (~3h38)
  • Applicable compensation: 400 €

Did you know? Even if Monarch Airlines is a non-EU airline, if the flight takes off from Tenerife South Airport, the European regulation applies in full.

How to know if the flight Monarch Airlines Tenerife - London is eligible?

Check your actual arrival time at London. If Monarch Airlines made you wait more than three hours on the tarmac at London Gatwick Airport, your claim is legitimate.

Also note that the distance of 2 912 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Monarch Airlines to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Tenerife airport.
  • Airline responsibility: The problem must be attributable to Monarch Airlines (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Tenerife, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Monarch Airlines compensation

Not all strikes exempt the company from its obligations. If the delay of your Tenerife - London trip is due to an internal strike within Monarch Airlines, the European justice recently ruled that this entitles to compensation.

Even if 400 € is not payable due to an external strike at Tenerife, assistance (meals/hotel) remains mandatory for Monarch Airlines.

What are your rights at Tenerife airport in case of prolonged wait?

Don't buy your food without first asking Monarch Airlines for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Tenerife remains valid. The hotel is due if Monarch Airlines offsets your flight by one night.

Steps: how to get your 400 € from Monarch Airlines?

Starting a procedure against Monarch Airlines for a flight from Tenerife to London can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Monarch Airlines. An expert can reduce this time by half.

A collective action on the Monarch Airlines flight from Tenerife can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Tenerife - London line.

Experts in aviation law have a colossal history of Monarch Airlines convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Tenerife - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Monarch Airlines flight from Tenerife to London?

According to European Regulation EC 261/2004, the distance between TFS and LGW being 2 912 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Monarch Airlines?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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