Disrupted flight (EC 261/2004)

Flight compensation Niki:
Florence — Vienna

Planned legal compensation: 250 €

Was your flight between Firenze / Peretola Airport (FLR) and Vienna International Airport (VIE) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Niki

Check my flight Niki

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Procedure: Niki flight compensation from Florence to Vienna

No one likes waiting for hours at the airport. If Niki did not respect its scheduled times for your Florence - Vienna flight, the law is on your side.

Fortunately, for this specific route with a distance of 633 km, EC Regulation 261/2004 requires Niki to pay you financial compensation.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Firenze / Peretola Airport (FLR)
  • Arrival airport: Vienna International Airport (VIE)
  • Flight distance: 633 km (~0h47)
  • Applicable compensation: 250 €

Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.

How to know if the flight Niki Florence - Vienna is eligible?

For an Niki flight from Florence to Vienna, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 250 €.

Keeping your travel documents for the Niki FLR-VIE flight is crucial to prove that you were present at boarding at Florence.

What are the conditions for Niki to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Vienna.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Florence airport.
  • Airline responsibility: The problem must be attributable to Niki (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Florence, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Niki compensation

When a social movement disrupts your itinerary to Vienna International Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Firenze / Peretola Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 250 € will not be due.

What are your rights at Florence airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Firenze / Peretola Airport, Niki must provide you with free meals and refreshments in reasonable quantity given the delay.

Some passengers are unaware that transportation between the hotel and Firenze / Peretola Airport terminal is also included in the legal package due by Niki.

Steps: how to get your 250 € from Niki?

Getting justice against carrier Niki requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Niki flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

On the FLR-VIE line, delays can vary according to the reactivity of Niki's legal department.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Niki systems.

What to do faced with silence or refusal from the airline?

The first refusal from Niki should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

For your 250 €, don't compromise with Niki without the opinion of a professional who knows the real value of your prejudice at Florence.

Help & Information

Frequently Asked Questions: Flight Florence - Vienna

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Niki flight from Florence to Vienna?

According to European Regulation EC 261/2004, the distance between FLR and VIE being 633 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Niki?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
100% secure process and GDPR compliant