Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Aalborg — Alicante

Planned legal compensation: 400 €

Was your flight between Aalborg Airport (AAL) and Alicante International Airport (ALC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Get your compensation guaranteed by Regulation EC 261/2004.

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Get your Norwegian Air Shuttle flight compensation for the route Aalborg - Alicante

No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Aalborg - Alicante flight, the law is on your side.

Directive 261/2004 is clear: for 2 226 km of flight, the company Norwegian Air Shuttle is subject to a compensation obligation if the delay exceeds 3 hours or if the flight is cancelled.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Aalborg Airport (AAL)
  • Arrival airport: Alicante International Airport (ALC)
  • Flight distance: 2 226 km (~2h47)
  • Applicable compensation: 400 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Norwegian Air Shuttle Aalborg - Alicante is eligible?

For an Norwegian Air Shuttle flight from Aalborg to Alicante, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 400 €.

The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Aalborg Airport, the 400 € compensation is automatic.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Alicante.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Aalborg airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Aalborg, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

A strike by weather services at Aalborg Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Aalborg airport in case of prolonged wait?

The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Aalborg Airport airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.

Some passengers are unaware that transportation between the hotel and Aalborg Airport terminal is also included in the legal package due by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.

How long does it take to get the 400 € compensation?

Patience is often the watchword. Airlines receive thousands of requests weekly and processing your file for the flight from Aalborg to Alicante International Airport can drag on if you don't follow up.

A collective action on the Norwegian Air Shuttle flight from Aalborg can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 400 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Aalborg - Alicante

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Aalborg to Alicante?

According to European Regulation EC 261/2004, the distance between AAL and ALC being 2 226 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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