Flight compensation Norwegian Air Shuttle:
Alicante — Bergen
Was your flight between Alicante International Airport (ALC) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Claim and compensation for flight Norwegian Air Shuttle Alicante - Bergen
The ALC - BGO route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.
European legislation strictly frames passenger rights. For a distance of 2 481 km as is the case here, legal compensation is due if the company is at fault.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Alicante International Airport (ALC)
- Arrival airport: Bergen Airport, Flesland (BGO)
- Flight distance: 2 481 km (~3h06)
- Applicable compensation: 400 €
This is not a commercial gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.
How to know if the flight Norwegian Air Shuttle Alicante - Bergen is eligible?
Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Alicante - Bergen flight, you can still claim the 400 euros cash provided by law.
In the case of a cancellation, if you are notified less than 14 days before your departure from Alicante, the regulation applies in the same way.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bergen.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Alicante airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alicante, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
If your Norwegian Air Shuttle flight from Alicante International Airport was cancelled due to an internal union strike, you are eligible for legal repair.
In all cases, a precise analysis of flight logs will confirm if the weather or traffic conditions were truly exceptional.
What are your rights at Alicante airport in case of prolonged wait?
Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.
In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Alicante International Airport airport are entirely the responsibility of the air carrier.
Steps: how to get your 400 € from Norwegian Air Shuttle?
Starting a procedure against Norwegian Air Shuttle for a flight from Alicante to Bergen can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.
This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.
How long does it take to get the 400 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.
If your file is particularly solid regarding the incident occurred on the Alicante - Bergen section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!
What to do faced with silence or refusal from the airline?
The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 400 €.
DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.
Frequently Asked Questions: Flight Alicante - Bergen
Everything you need to know about your request under European Union law.