Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Alicante — London

Planned legal compensation: 250 €

Was your flight between Alicante International Airport (ALC) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Obtain your Norwegian Air Shuttle flight payout for Alicante → London

From Alicante International Airport, your flight with Norwegian Air Shuttle to London was disrupted? EU legislation guarantees solid rights against carriers.

Thanks to Directive CE 261, passengers suffering from disruptions on a 1 431 km route can demand a statutory compensation from {the carrier|Norwegian Air Shuttle}.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Alicante International Airport (ALC)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 431 km (~1h47)
  • Applicable compensation: 250 €

Airlines like Norwegian Air Shuttle count on your ignorance to avoid paying the compensation. Prove them wrong by claiming your rights today.

How to know if the flight Norwegian Air Shuttle Alicante - London is eligible?

In practice, to be eligible, your actual arrival at London Gatwick Airport must have occurred at least 180 minutes behind the original timetable.

Retain your travel documents for the Norwegian Air Shuttle ALC-LGW flight — they are crucial to demonstrate you were checked in for boarding at Alicante.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Alicante airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alicante, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

The EU Court of Justice has clearly stated: internal industrial action do not constitute extraordinary circumstances for airlines. This ruling is binding across the entire EU.

It's worth noting that the obligation to prove rests on Norwegian Air Shuttle. It is the carrier's responsibility to demonstrate that the disruption of your Alicante-London flight results from a truly unforeseeable event.

What are your rights at Alicante airport in case of prolonged wait?

Picture the situation: stranded for hours at Alicante International Airport, with no clear information about when you'll fly. In this scenario, Norwegian Air Shuttle has no right to abandon you. The law forbids it.

If your replacement flight is only the next day, Norwegian Air Shuttle must also cover your hotel night close to Alicante International Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Be methodical: photograph the departure boards at Alicante International Airport showing the delay, save meal and taxi invoices and record agent names.

Through partner platforms, your claim can be launched in under 5 minutes. Their systems automatically verify Norwegian Air Shuttle's actual records for Alicante→London.

How long does it take to get the 250 € compensation?

Many claimants wait more than half a year for a response from Norwegian Air Shuttle. An specialist can halve this time.

Digital tools now make it possible to track in real time the status of your claim against Norwegian Air Shuttle via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is not uncommon for Norwegian Air Shuttle's algorithms to automatically reject your first attempt under a vague excuse without merit.

Aviation law experts have a vast record of rulings against Norwegian Air Shuttle, which is a powerful lever in proceedings.

Help & Information

Frequently Asked Questions: Flight Alicante - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Alicante to London?

According to European Regulation EC 261/2004, the distance between ALC and LGW being 1 431 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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