Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Alicante — Stavanger

Planned legal compensation: 400 €

Was your flight between Alicante International Airport (ALC) and Stavanger Airport, Sola (SVG) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Complete guide: Norwegian Air Shuttle compensation Alicante - Stavanger

If your journey from Alicante International Airport to Stavanger Airport, Sola operated by Norwegian Air Shuttle was disrupted, the law protects you when dealing with the carrier.

Given the route between Alicante and Stavanger (2 333 km), the EU scale provides for automatic protection in case of a breach by Norwegian Air Shuttle. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Alicante International Airport (ALC)
  • Arrival airport: Stavanger Airport, Sola (SVG)
  • Flight distance: 2 333 km (~2h55)
  • Applicable compensation: 400 €

Did you know? Even if Norwegian Air Shuttle is a non-EU carrier, if the flight departs from Alicante International Airport, EU regulation applies completely.

How to know if the flight Norwegian Air Shuttle Alicante - Stavanger is eligible?

Make sure to save your flight records for the Norwegian Air Shuttle ALC-SVG flight. They are the essential proof of your check-in.

An upgrade or downgrade doesn't affect your right to 400€ if the original incident qualifies under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Alicante airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Alicante, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

A strike by ATC services at Alicante International Airport or European ATC is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Alicante airport in case of prolonged wait?

Care is due after 2h of delay for this route. Norwegian Air Shuttle must guarantee the wellbeing of passengers stranded at Alicante. The threshold rises to 3 hours for flights of 1500 to 3500 km.

In case of a overnight flight delay, the regulation requires that lodging and transport to and from Alicante International Airport are entirely at the carrier's expense.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and all communications regarding the delay at Alicante International Airport. These documents are crucial for supporting your case.

If you don't have the time for lengthy email exchanges, delegating your claim to specialists is the fastest way to see your 400€ credited in your account.

How long does it take to get the 400 € compensation?

Don't give up faced with Norwegian Air Shuttle's silence. It's a deliberate tactic to discourage claimants. Data confirms that over 80% of passengers give up along the way.

Imagine: while you go about your life, lawyers work to secure your 400€ for the Norwegian Air Shuttle Alicante→Stavanger flight. That's the benefit of a turnkey service.

What to do faced with silence or refusal from the airline?

It is quite common for Norwegian Air Shuttle's systems to refuse by default your initial claim under a generic pretext that is unfounded.

{Facing a refusal|If Norwegian Air Shuttle persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Alicante→Stavanger case}.

Help & Information

Frequently Asked Questions: Flight Alicante - Stavanger

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Alicante to Stavanger?

According to European Regulation EC 261/2004, the distance between ALC and SVG being 2 333 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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