Flight compensation Norwegian Air Shuttle:
Amsterdam — Copenhagen

Norwegian Air Shuttle passengers Amsterdam-Copenhagen: your guide to get compensated

You travelled with Norwegian Air Shuttle from Amsterdam to Copenhagen and the flight was disrupted? EU law mandates compensation when the airline is at fault.

With 633 km between Amsterdam Airport Schiphol and Copenhagen Kastrup Airport, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Good to know? Even if Norwegian Air Shuttle is a airline based outside the EU, if the flight takes off from Amsterdam Airport Schiphol, CE 261 applies in full.

How to know if the flight Norwegian Air Shuttle Amsterdam - Copenhagen is eligible?

Three criteria are required to establish your right to 250€: {delay exceeds 3h at Copenhagen|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.

What many don't know: you have several years to submit your request against Norwegian Air Shuttle for the Amsterdam-Copenhagen flight. Don't think it's too late even after several months.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Amsterdam airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be misled by Norwegian Air Shuttle's vague terms: a unannounced or declared strike is the operational burden of the airline. On this short-haul, the internal/external strike distinction is the same.

Even if the 250€ are not payable due to an external strike at Amsterdam, assistance (meals/hotel) stays owed Norwegian Air Shuttle. This is a separate right.

What are your rights at Amsterdam airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the wellbeing of passengers stuck at Amsterdam. This 2-hour threshold applies to flights ≤1500 km.

Even in extraordinary circumstances, the right to assistance at Amsterdam remains valid. The hotel is owed if Norwegian Air Shuttle pushes your flight by a day.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is essential to save your Norwegian Air Shuttle ticket and every email related to the delay at Amsterdam Airport Schiphol. These documents are vital for building your case.

The main benefit: they take on all the complexity and only collect fees if the 250€ are successfully recovered.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle often fast-track cases backed by law firms to prevent additional costs. Short-haul claims are sometimes resolved faster.

Digital tools now make it possible to follow the status of your claim against Norwegian Air Shuttle via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Bear in mind that Norwegian Air Shuttle isn't required to substantiate its refusal in its first reply. But as soon as you contest with the right arguments, the burden of proof falls {to the airline|onto Norwegian Air Shuttle}.

Specialist lawyers have a extensive catalogue of judgments against Norwegian Air Shuttle, which is a decisive advantage in negotiations.