Flight compensation Norwegian Air Shuttle:
Bangkok — Oslo

Refund and compensation Norwegian Air Shuttle: route Bangkok to Oslo

Your claim for compensation for the Norwegian Air Shuttle flight from Bangkok to Oslo deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 8 675 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Suvarnabhumi Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Bangkok - Oslo is eligible?

To determine if your trip between Bangkok and Oslo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Upgrading or downgrading does not change your right to 600 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Oslo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Bangkok airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Oslo Gardermoen Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Suvarnabhumi Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.

What are your rights at Bangkok airport in case of prolonged wait?

During these long hours of waiting in the Suvarnabhumi Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Bangkok shouldn't cost you a penny more than originally planned for your BKK-OSL trip.

Steps: how to get your 600 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Bangkok to Oslo can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

On the BKK-OSL line, delays can vary according to the reactivity of Norwegian Air Shuttle's legal department.

Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Suvarnabhumi Airport airport to prove their faults.