Flight compensation Norwegian Air Shuttle:
Barcelona — Berlin

Claim and compensation for flight Norwegian Air Shuttle Barcelona - Berlin

The BCN - SXF route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 505 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Barcelona International Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Barcelona - Berlin is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Barcelona - Berlin flight, you can still claim the 400 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Barcelona, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Berlin.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Barcelona airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

If your Norwegian Air Shuttle flight from Barcelona International Airport was cancelled due to an internal union strike, you are eligible for legal repair.

On the other hand, if it is the air traffic controllers, the baggage handlers at Barcelona International Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Barcelona airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Barcelona remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Barcelona to Berlin can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 400 € without stress.

How long does it take to get the 400 € compensation?

Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.

If your file is particularly solid regarding the incident occurred on the Barcelona - Berlin section, some refund organizations even buy your debt. You then receive your compensation in less than 48 hours!

What to do faced with silence or refusal from the airline?

The use of complex legal jargon by Norwegian Air Shuttle is often a maneuver to encourage the traveler to abandon their 400 €.

A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Barcelona International Airport airport to prove their faults.