Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Bergen — Copenhagen

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Copenhagen Kastrup Airport (CPH) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Procedure: Norwegian Air Shuttle flight compensation from Bergen to Copenhagen

From Bergen Airport, Flesland airport, your departure with Norwegian Air Shuttle to Copenhagen didn't go as planned? Passengers have strong rights against carriers.

Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 680 km have the right to demand flat-rate compensation from the carrier.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Copenhagen Kastrup Airport (CPH)
  • Flight distance: 680 km (~0h51)
  • Applicable compensation: 250 €

This flat-rate scale was designed to discourage airlines from changing their schedules without compelling reasons. Do not hesitate to assert this little-known but powerful regulation.

How to know if the flight Norwegian Air Shuttle Bergen - Copenhagen is eligible?

The compensation for flight BGO-CPH is compensation for lost time and not a simple refund of airport taxes.

Keeping your travel documents for the Norwegian Air Shuttle BGO-CPH flight is crucial to prove that you were present at boarding at Bergen.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strikes exempt the company from its obligations. If the delay of your Bergen - Copenhagen trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.

Even if 250 € is not payable due to an external strike at Bergen, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Bergen airport in case of prolonged wait?

In addition to financial compensation, the European regulation guarantees what is called a 'right to care.' If your flight is delayed departing from Bergen Airport, Flesland, Norwegian Air Shuttle must provide you with free meals and refreshments in reasonable quantity given the delay.

If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergen Airport, Flesland and the transfer by taxi or bus between the airport and the place of accommodation.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.

Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

By entrusting the recovery of your 250 € to a trusted third party, you save yourself months of waiting and the anxiety of seeing your case closed without follow-up, as reminders are managed by aviation law professionals.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

If you are certain of your right, you can refer to the Civil Aviation of the country of departure, or better yet, escalate the matter to the lower courts with the help of a specialized partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bergen - Copenhagen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Bergen to Copenhagen?

According to European Regulation EC 261/2004, the distance between BGO and CPH being 680 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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