Flight compensation Norwegian Air Shuttle:
Bergen — London
Was your flight between Bergen Airport, Flesland (BGO) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Norwegian Air Shuttle flight compensation for the route Bergen - London
Have you experienced a major inconvenience during your trip between Bergen and London with Norwegian Air Shuttle? A flight delayed by several hours, a last-minute cancellation, or overbooking can ruin your plans.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 1 071 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 250 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Bergen Airport, Flesland (BGO)
- Arrival airport: London Gatwick Airport (LGW)
- Flight distance: 1 071 km (~1h20)
- Applicable compensation: 250 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Norwegian Air Shuttle Bergen - London is eligible?
The compensation for flight BGO-LGW is compensation for lost time and not a simple refund of airport taxes.
An unexpected cancellation or a diverted flight from Bergen Airport, Flesland without an immediate satisfactory solution gives rise to this same indemnity of 250 €.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at London.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Bergen airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
When a social movement disrupts your itinerary to London Gatwick Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Bergen - London flight.
What are your rights at Bergen airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 250 €, if the delay stretches at Bergen Airport, Flesland airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.
If your new flight is not scheduled until the next day, the company must also take care of your hotel night near Bergen Airport, Flesland and the transfer by taxi or bus between the airport and the place of accommodation.
Steps: how to get your 250 € from Norwegian Air Shuttle?
Getting justice against carrier Norwegian Air Shuttle requires perseverance. No response or standardized refusals are common tactics.
To maximize your chances of success, use a collection service. These experts know the case law perfectly and will not be intimidated by the legal department of Norwegian Air Shuttle.
How long does it take to get the 250 € compensation?
A frequent question concerns processing times. A claim filed directly with Norwegian Air Shuttle customer service can take several weeks or even months before getting a response.
Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.
What to do faced with silence or refusal from the airline?
An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Bergen Airport, Flesland airport to prove their faults.
Frequently Asked Questions: Flight Bergen - London
Everything you need to know about your request under European Union law.