Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Bergen — Rome

Planned legal compensation: 400 €

Was your flight between Bergen Airport, Flesland (BGO) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Norwegian Air Shuttle passengers Bergen-Rome: your guide to get compensated

If your journey from Bergen Airport, Flesland to Leonardo Da Vinci (Fiumicino) International Airport operated by Norwegian Air Shuttle was disrupted, legal remedies exist when dealing with the carrier.

Don't miss this opportunity: the Norwegian Air Shuttle flight Bergen - Rome (2 111 km) qualifies you for 400€ per person under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 2 111 km (~2h38)
  • Applicable compensation: 400 €

This is not a goodwill gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Bergen - Rome is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a travel credit for your Bergen → Rome flight, you can also demand the monetary compensation of 400€ provided by law.

In the case of a cancellation, if you were notified less than 14 days before your departure from Bergen, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

A strike by ATC services at Bergen Airport, Flesland or European ATC is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Bergen airport in case of prolonged wait?

The right to care is a crucial provision of the EU text. Regardless of the 400€ question, if the delay drags on at Bergen Airport, Flesland, Norwegian Air Shuttle is obliged to provide coupons for food and drink.

Your forced stay at Bergen should not cost you a single extra cent beyond your original booking for BGO→FCO. For a medium-haul, accommodation costs at Bergen can be significant — Norwegian Air Shuttle must cover them.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is essential to save your Norwegian Air Shuttle ticket and every email related to the delay at Bergen Airport, Flesland. These documents are vital for building your case.

If you lack availability for months of back-and-forth, outsourcing your case to legal experts is the most effective way to see your 400€ arrive in your bank account.

How long does it take to get the 400 € compensation?

Many claimants wait more than half a year for a response from Norwegian Air Shuttle. An specialist can cut the delay considerably.

By handing over the recovery of your 400€ to a professional service, you avoid long delays and the anxiety of seeing your case shelved, as follow-ups are handled by aviation law professionals.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Bergen - Rome route.

If you are confident of your eligibility, you can approach the national aviation body of the departure country, or better still, escalate the case to court with a specialist legal counsel.

Help & Information

Frequently Asked Questions: Flight Bergen - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Bergen to Rome?

According to European Regulation EC 261/2004, the distance between BGO and FCO being 2 111 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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