Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Bergen — Trondheim

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Trondheim (TRD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Norwegian Air Shuttle Bergen - Trondheim

The BGO - TRD route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 461 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Trondheim (TRD)
  • Flight distance: 461 km (~0h35)
  • Applicable compensation: 250 €

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Bergen - Trondheim is eligible?

Check your actual arrival time at Trondheim. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Trondheim, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Trondheim.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

A strike by weather services at Bergen Airport, Flesland or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Bergen airport in case of prolonged wait?

During these long hours of waiting in the Bergen Airport, Flesland terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Bergen Airport, Flesland airport are entirely the responsibility of the air carrier.

Steps: how to get your 250 € from Norwegian Air Shuttle?

For your Bergen - Trondheim trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Bergen Airport, Flesland counter during the incident.

By entrusting your case regarding flight BGO-TRD to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 250 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.

Help & Information

Frequently Asked Questions: Flight Bergen - Trondheim

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Bergen to Trondheim?

According to European Regulation EC 261/2004, the distance between BGO and TRD being 461 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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