Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Bergen — Trondheim

Planned legal compensation: 250 €

Was your flight between Bergen Airport, Flesland (BGO) and Trondheim (TRD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

Delegate to our network of brokers and legal experts.

★★★★★ Free case study
Norwegian Air Shuttle

Check my flight Norwegian Air Shuttle

Get your compensation guaranteed by Regulation EC 261/2004.

100% secure process and GDPR compliant

Complete guide: Norwegian Air Shuttle compensation Bergen - Trondheim

The route BGO - TRD by Norwegian Air Shuttle was disrupted? Whatever the cause, you could qualify for financial compensation.

With 461 km between Bergen Airport, Flesland and Trondheim, EU regulation grants you a fixed indemnity of 250€ per passenger.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Bergen Airport, Flesland (BGO)
  • Arrival airport: Trondheim (TRD)
  • Flight distance: 461 km (~0h35)
  • Applicable compensation: 250 €

CE 261/2004 is one of the most robust passenger protection laws globally. Every eligible passenger should taking advantage of it.

How to know if the flight Norwegian Air Shuttle Bergen - Trondheim is eligible?

Be sure to keep your flight records for the Norwegian Air Shuttle BGO→TRD flight. They constitute the essential proof of your entitlement.

An class change doesn't change your right to 250€ if the initial disruption is established under Regulation 261. The amount stays fixed at this short-haul tier.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Trondheim.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Bergen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Bergen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

A strike by ATC services at Bergen Airport, Flesland or European ATC is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Bergen airport in case of prolonged wait?

Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the wellbeing of passengers stuck at Bergen. This 2-hour threshold applies to flights ≤1500 km.

The regulation is very clear: assistance is not an optional courtesy from Norwegian Air Shuttle. It is a legal obligation that can be sanctioned.

Steps: how to get your 250 € from Norwegian Air Shuttle?

To get started: submit a written complaint to Norwegian Air Shuttle's claims department explicitly citing Regulation CE 261/2004 and {the 250€ amount|your specific claim}.

By delegating your BGO→TRD case to specialist partners, you enjoy the "No Win, No Fee" principle (no cost if unsuccessful).

How long does it take to get the 250 € compensation?

Stay determined despite Norwegian Air Shuttle's non-response. It's a calculated strategy to make you abandon. Statistics show that the majority of passengers drop their claim before resolution.

Digital tools now make it possible to track in real time the status of your claim against Norwegian Air Shuttle through an online dashboard. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

Know that Norwegian Air Shuttle doesn't need to justify its refusal immediately. But when you respond with documentation, the obligation to prove shifts {to the airline|onto Norwegian Air Shuttle}.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.

Help & Information

Frequently Asked Questions: Flight Bergen - Trondheim

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Bergen to Trondheim?

According to European Regulation EC 261/2004, the distance between BGO and TRD being 461 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
Start my claim
100% secure process and GDPR compliant