Flight compensation Norwegian Air Shuttle:
Berlin — Tenerife

Your entitlement: Norwegian Air Shuttle flight from Berlin to Tenerife

You were due to travel with Norwegian Air Shuttle from Berlin to Tenerife and things went wrong? Regulation CE 261/2004 guarantees a payout in most cases.

With 3 671 km between Berlin and Tenerife South Airport, CE 261 guarantees a lump-sum compensation of 600€ per person.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU carrier, if the flight departs from Berlin, EU regulation applies completely.

How to know if the flight Norwegian Air Shuttle Berlin - Tenerife is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a travel credit for your Berlin → Tenerife flight, you can also demand the monetary compensation of 600€ provided by law.

A little-known fact: you have 5 years in France to file your claim against Norwegian Air Shuttle for the Berlin→Tenerife flight. Don't assume it's impossible to claim if the incident was some time ago.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strike{s} exempt the airline from its obligations. If your Berlin - Tenerife delay was caused by an staff strike at Norwegian Air Shuttle, the CJEU have confirmed that this entitles you to a payout.

A strike by ATC services at Berlin or European ATC is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Berlin airport in case of prolonged wait?

On top of the {financial compensation|600€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Berlin, Norwegian Air Shuttle must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

The full package of assistance includes: refreshments, hot meals if the delay warrants it, two free communications, and accommodation plus transfers if the flight is postponed. Everything at the expense of Norwegian Air Shuttle.

Steps: how to get your 600 € from Norwegian Air Shuttle?

The journey to claim 600€ from Norwegian Air Shuttle begins by drafting a registered letter. {Without a response within 6 weeks|If Norwegian Air Shuttle doesn't reply}, legal escalation becomes necessary.

This is precisely why specialists and LegalTech platforms exist. By using a specialist partner, you check your flight instantly and hand over all formalities to obtain your 600€ with peace of mind.

How long does it take to get the 600 € compensation?

The paradox: the longer Norwegian Air Shuttle delays paying your 600€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

Technology now allow you to monitor the progress of your claim against Norwegian Air Shuttle through an online dashboard. Long-haul cases, with higher values, are often prioritised by firms.

What to do faced with silence or refusal from the airline?

Data shows that a majority of first rejections from Norwegian Air Shuttle don't hold up when challenged by a documented counter-claim. Don't stop at the first hurdle.

{Facing a refusal|If Norwegian Air Shuttle persists}, three options exist: approaching the aviation authority, mediation, or court proceedings. An expert will guide you the most effective channel for {your situation|the Berlin→Tenerife case}.