Flight compensation Norwegian Air Shuttle:
Berlin — Tenerife

Legal right to compensation: Norwegian Air Shuttle flight between Berlin and Tenerife

Your claim for compensation for the Norwegian Air Shuttle flight from Berlin to Tenerife deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 3 671 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 600 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Berlin, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Berlin - Tenerife is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Berlin - Tenerife flight, you can still claim the 600 euros cash provided by law.

Also note that the distance of 3 671 km perfectly justifies the compensation bracket of 600 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Tenerife.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Berlin airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 600 €.

Even if 600 € is not payable due to an external strike at Berlin, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Berlin airport in case of prolonged wait?

If Berlin airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

In the case of a flight postponement until the next day, the regulation stipulates that hotel accommodation and transfers from and to Berlin airport are entirely the responsibility of the air carrier.

Steps: how to get your 600 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Berlin to Tenerife can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 600 € arrive in your bank account.

How long does it take to get the 600 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

It is not uncommon for a claim for 600 € to be automatically rejected by the company's algorithms under a fallacious generic pretext.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.