Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Budapest — London

Planned legal compensation: 250 €

Was your flight between Budapest Listz Ferenc international Airport (BUD) and London Gatwick Airport (LGW) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Norwegian Air Shuttle Budapest - London

The BUD - LGW route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

By taking off from Budapest Listz Ferenc international Airport, you are protected by the EU's legal framework. The distance of 1 465 km determines your legal compensation level.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Budapest Listz Ferenc international Airport (BUD)
  • Arrival airport: London Gatwick Airport (LGW)
  • Flight distance: 1 465 km (~1h50)
  • Applicable compensation: 250 €

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Budapest Listz Ferenc international Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Budapest - London is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Budapest - London flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Budapest, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at London.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Budapest airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Budapest, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to London Gatwick Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Budapest - London flight.

What are your rights at Budapest airport in case of prolonged wait?

If Budapest Listz Ferenc international Airport airport becomes your temporary residence because of Norwegian Air Shuttle, know that your essential needs must be covered by the carrier.

Even in extraordinary circumstances, this right to assistance at Budapest remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Budapest to London can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

This is where lawyers and specialized services come in. By going through an expert partner, you check your flight instantly and delegate the entire procedure to recover your 250 € without stress.

How long does it take to get the 250 € compensation?

A frequent question concerns processing times. A claim filed directly with Norwegian Air Shuttle customer service can take several weeks or even months before getting a response.

Recovering 250 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.

DGAC or its European equivalents can be slow. A private court proceeding against Norwegian Air Shuttle is often more striking.

Help & Information

Frequently Asked Questions: Flight Budapest - London

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Budapest to London?

According to European Regulation EC 261/2004, the distance between BUD and LGW being 1 465 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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