Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Copenhagen — Alicante

Planned legal compensation: 400 €

Was your flight between Copenhagen Kastrup Airport (CPH) and Alicante International Airport (ALC) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Recover your Norwegian Air Shuttle flight compensation for Copenhagen - Alicante

Did you experience a major disruption on your journey from Copenhagen to Alicante with Norwegian Air Shuttle? A lengthy delay, a cancelled flight or denied boarding can throw your trip into chaos.

Your compensation amount doesn't depend on the ticket price. Only the distance of 2 165 km dictates the indemnity under EU law.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Copenhagen Kastrup Airport (CPH)
  • Arrival airport: Alicante International Airport (ALC)
  • Flight distance: 2 165 km (~2h42)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Copenhagen - Alicante is eligible?

The take-off schedule isn't the legal benchmark. Solely the {arrival time at Alicante|time the doors open at Alicante International Airport} determines your {eligibility|right to 400€}.

The 400€ compensation applies per passenger. For a couple: each person is entitled to {the same amount|400€}. At this intermediate tier, the per-passenger indemnity is substantial.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Alicante.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Copenhagen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Copenhagen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

The rule is simple: if Norwegian Air Shuttle's employees go on strike, it is a risk that {the airline|Norwegian Air Shuttle} must manage. Consequently, {your compensation|the 400€} is maintained.

However, if air traffic controllers at Copenhagen Kastrup Airport or security staff go on strike, this is indeed an force majeure situation. In this case, the 400€ cannot be claimed.

What are your rights at Copenhagen airport in case of prolonged wait?

During that interminable wait in the hall at Copenhagen Kastrup Airport, remember Norwegian Air Shuttle has a duty to look after you. This includes food, but also the option to send emails at no cost.

Lots of travellers are unaware that transfers between the accommodation and the terminal at Copenhagen Kastrup Airport is also included in the legal package owed by Norwegian Air Shuttle.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Asserting your rights against Norwegian Air Shuttle demands tenacity. Silence or template replies are common tactics.

Avoid the tedious paperwork on Norwegian Air Shuttle's website. Choose a specialist platform to secure your 400€ indemnity. For a medium-haul, the 400€ stake fully justifies professional help.

How long does it take to get the 400 € compensation?

Every day of delay in processing your Copenhagen-Alicante case can generate legal interest {in your favour|against Norwegian Air Shuttle}. This is a advantage that lawyers exploit effectively.

If your case is particularly strong regarding the Copenhagen - Alicante incident, some services buy out your right to compensation. You get your payout in 2 days!

What to do faced with silence or refusal from the airline?

The automated reply from Norwegian Air Shuttle mentioning weather conditions for your Copenhagen→Alicante flight is a classic. Traffic data are public and allow verification each excuse.

Refuse to allow Norwegian Air Shuttle to retain the {money|400€} that is legally owed to you. The longer you wait without action is a win for {the airline|Norwegian Air Shuttle} and time lost for you.

Help & Information

Frequently Asked Questions: Flight Copenhagen - Alicante

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Copenhagen to Alicante?

According to European Regulation EC 261/2004, the distance between CPH and ALC being 2 165 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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