Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Copenhagen — Budapest

Planned legal compensation: 250 €

Was your flight between Copenhagen Kastrup Airport (CPH) and Budapest Listz Ferenc international Airport (BUD) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Claim and compensation for flight Norwegian Air Shuttle Copenhagen - Budapest

If your trip departing from Copenhagen Kastrup Airport and arriving at Budapest Listz Ferenc international Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

Given the route between Copenhagen and Budapest (1 018 km), the European scale provides automatic financial protection in case of failure by Norwegian Air Shuttle.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Copenhagen Kastrup Airport (CPH)
  • Arrival airport: Budapest Listz Ferenc international Airport (BUD)
  • Flight distance: 1 018 km (~1h16)
  • Applicable compensation: 250 €

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Copenhagen Kastrup Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Copenhagen - Budapest is eligible?

Check your actual arrival time at Budapest. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Budapest Listz Ferenc international Airport, your claim is legitimate.

In the case of a cancellation, if you are notified less than 14 days before your departure from Copenhagen, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Budapest.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Copenhagen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Copenhagen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage of Norwegian Air Shuttle crews is considered inherent in the normal activity of the carrier and no longer constitutes a valid excuse to refuse the 250 €.

Even if 250 € is not payable due to an external strike at Copenhagen, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Copenhagen airport in case of prolonged wait?

During these long hours of waiting in the Copenhagen Kastrup Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Copenhagen remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Starting a procedure against Norwegian Air Shuttle for a flight from Copenhagen to Budapest can be complex if you decide to go it alone. Customer service often tends to invoke the weather to clear themselves.

If you don't have the time or the desire to engage in long email exchanges, delegating your claim to lawyers is the most effective solution to see your 250 € arrive in your bank account.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

A collective action on the Norwegian Air Shuttle flight from Copenhagen can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Copenhagen - Budapest line.

In the last instance, it is the summons to court that often unlocks the payment. The company Norwegian Air Shuttle will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.

Help & Information

Frequently Asked Questions: Flight Copenhagen - Budapest

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Copenhagen to Budapest?

According to European Regulation EC 261/2004, the distance between CPH and BUD being 1 018 km, the legal fixed compensation is set at 250 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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