Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Copenhagen — Rome

Planned legal compensation: 400 €

Was your flight between Copenhagen Kastrup Airport (CPH) and Leonardo Da Vinci (Fiumicino) International Airport (FCO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Recover up to 400€ for Norwegian Air Shuttle flight Copenhagen → Rome

A delay over 3 hours on Norwegian Air Shuttle Copenhagen → Rome qualifies you for up to 400€. Check how to claim.

Leaving Copenhagen Kastrup Airport, you are covered by European legislation. The distance of 1 537 km sets the tier of your legal indemnity. Your flight sits in the middle bracket.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Copenhagen Kastrup Airport (CPH)
  • Arrival airport: Leonardo Da Vinci (Fiumicino) International Airport (FCO)
  • Flight distance: 1 537 km (~1h55)
  • Applicable compensation: 400 €

Since the landmark CJEU judgment, significant arrival delays are treated like a cancellation for the right to compensation. This significantly strengthened the reach of CE 261.

How to know if the flight Norwegian Air Shuttle Copenhagen - Rome is eligible?

Check your real landing time at Rome. If Norwegian Air Shuttle delayed you over 3h at Leonardo Da Vinci (Fiumicino) International Airport, your entitlement is confirmed.

Be cautious: Norwegian Air Shuttle may attempt to have you sign a waiver. Don't sign anything without consulting an expert.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Rome.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Copenhagen airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Copenhagen, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 400€.

An aviation law expert can quickly determine whether the strike that disrupted your Norwegian Air Shuttle Copenhagen-Rome flight was the airline's responsibility or a third party's.

What are your rights at Copenhagen airport in case of prolonged wait?

On top of the {financial compensation|400€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Copenhagen Kastrup Airport, Norwegian Air Shuttle must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Even in force majeure cases, the right to assistance at Copenhagen still applies. The hotel must be provided if Norwegian Air Shuttle delays your flight overnight.

Steps: how to get your 400 € from Norwegian Air Shuttle?

For your Copenhagen → Rome route, precision is crucial. Record the reasons given by Norwegian Air Shuttle staff at Copenhagen Kastrup Airport during the incident.

The main benefit: they take on all the complexity and only collect fees if the 400€ are successfully recovered.

How long does it take to get the 400 € compensation?

The irony: the longer Norwegian Air Shuttle stalls paying your 400€, the more the total amount can increase with interest. Experts know this to speed up settlement.

Digital tools now make it possible to follow the status of your claim against Norwegian Air Shuttle on your phone. For a medium-haul, expect around 6 to 10 weeks with an expert.

What to do faced with silence or refusal from the airline?

Hitting a dead end or getting a template rejection is sadly the lot of many passengers who claim alone for the Copenhagen - Rome route.

As a final step, it is a legal summons that typically triggers payment. Norwegian Air Shuttle will nearly invariably prefer to settle the 400€ rather than incur additional legal costs for a case it knows it will lose in court.

Help & Information

Frequently Asked Questions: Flight Copenhagen - Rome

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Copenhagen to Rome?

According to European Regulation EC 261/2004, the distance between CPH and FCO being 1 537 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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