Disrupted flight (EC 261/2004)

Flight compensation Norwegian Air Shuttle:
Dubrovnik — Bergen

Planned legal compensation: 400 €

Was your flight between Dubrovnik Airport (DBV) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.

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Obtain your Norwegian Air Shuttle flight payout for Dubrovnik → Bergen

Regularly, many passengers suffer delays on Dubrovnik - Bergen with Norwegian Air Shuttle. Most don't know they can claim financial compensation.

Your payout amount is independent of the fare. The distance alone of 2 160 km determines the payout under CE 261/2004.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Details of your right to compensation

  • Departure airport: Dubrovnik Airport (DBV)
  • Arrival airport: Bergen Airport, Flesland (BGO)
  • Flight distance: 2 160 km (~2h42)
  • Applicable compensation: 400 €

Note that this regulation applies regardless of any cabin class, and regardless of the passenger's nationality.

How to know if the flight Norwegian Air Shuttle Dubrovnik - Bergen is eligible?

Concretely, to qualify, your real landing at Bergen Airport, Flesland must have been recorded more than 3 hours late the scheduled time.

The indemnity also covers overbooking cases. If Norwegian Air Shuttle overbooked the flight and you were left behind at Dubrovnik Airport, the 400€ payout is automatic.

What are the conditions for Norwegian Air Shuttle to compensate you?

  • Delay at arrival: You arrived with more than 3 hours delay at Bergen.
  • Cancellation: The airline cancelled the flight less than 14 days before departure.
  • Overbooking: You were denied boarding against your will at Dubrovnik airport.
  • Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dubrovnik, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.

The impact of a strike on your Norwegian Air Shuttle compensation

When industrial action disrupts your journey to Bergen Airport, Flesland, {the airline|Norwegian Air Shuttle} will often try to refuse the claim. However, a strike by its employees no longer constitutes, according to case law, an exempting circumstance.

The distinction is subtle but essential. By consulting aviation experts, they will verify in official records the actual cause of the delay recorded on the day of your Dubrovnik - Bergen flight.

What are your rights at Dubrovnik airport in case of prolonged wait?

Don't buy your food without first asking coupons from Norwegian Air Shuttle. If you advance costs, save your invoices diligently.

If your replacement flight is only the next day, Norwegian Air Shuttle must also cover your hotel night close to Dubrovnik Airport and the shuttle transfer between the airport and accommodation.

Steps: how to get your 400 € from Norwegian Air Shuttle?

Keep in mind that Norwegian Air Shuttle is legally required respond to your claim within a reasonable timeframe. No response is already evidence of bad faith for your case.

To maximise your chances of success, use a recovery service. These experts master the regulations and won't back down from Norwegian Air Shuttle's legal department.

How long does it take to get the 400 € compensation?

Every week of delay in processing your Dubrovnik→Bergen case potentially accrues late-payment penalties {in your favour|against Norwegian Air Shuttle}. This is a lever that experts use systematically.

The online procedure of specialist platforms automates admin: scan your boarding pass, e-sign, and automatic tracking from start to finish.

What to do faced with silence or refusal from the airline?

The first refusal from Norwegian Air Shuttle should not discourage you. Very often, claims teams cite "force majeure" automatically to test the traveller's determination.

The national CAA or its EU equivalents can be slow. A private legal action against Norwegian Air Shuttle is often more effective. Medium-haul cases typically fall under the main civil court.

Help & Information

Frequently Asked Questions: Flight Dubrovnik - Bergen

Everything you need to know about your request under European Union law.

What is the exact amount of compensation for a cancelled Norwegian Air Shuttle flight from Dubrovnik to Bergen?

According to European Regulation EC 261/2004, the distance between DBV and BGO being 2 160 km, the legal fixed compensation is set at 400 € per passenger, regardless of the initial price of the plane ticket.

How much time do I have to claim my compensation from Norwegian Air Shuttle?

The legal limitation period depends on the country where the airline or the airport is based or the competent jurisdiction. Generally it varies from 2 to 5 years, but in France, you have up to 5 years to assert your rights.
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