Flight compensation Norwegian Air Shuttle:
Dubrovnik — Bergen
Was your flight between Dubrovnik Airport (DBV) and Bergen Airport, Flesland (BGO) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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Get your Norwegian Air Shuttle flight compensation for the route Dubrovnik - Bergen
No one likes waiting for hours at the airport. If Norwegian Air Shuttle did not respect its scheduled times for your Dubrovnik - Bergen flight, the law is on your side.
Fortunately, for this specific route with a distance of 2 160 km, EC Regulation 261/2004 requires Norwegian Air Shuttle to pay you financial compensation.
Why are you entitled to 400 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Dubrovnik Airport (DBV)
- Arrival airport: Bergen Airport, Flesland (BGO)
- Flight distance: 2 160 km (~2h42)
- Applicable compensation: 400 €
Remember that this law applies whether you are traveling in economy or business class, and regardless of the passenger's nationality.
How to know if the flight Norwegian Air Shuttle Dubrovnik - Bergen is eligible?
The 3-hour limit is calculated at the moment the aircraft doors open at Bergen Airport, Flesland airport. If this is the case, and the flight cancellation is not due to extraordinary circumstances, Norwegian Air Shuttle owes you 400 €.
The compensation also covers boarding denials (overbooking). If Norwegian Air Shuttle sold more seats than planned and you stay on the tarmac at Dubrovnik Airport, the 400 € compensation is automatic.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Bergen.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Dubrovnik airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Dubrovnik, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
When a social movement disrupts your itinerary to Bergen Airport, Flesland, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
The nuance is subtle, but essential. By calling on specialized lawyers, they will check the actual flight causative factors in the aeronautical databases reported by the captain on the day of your Dubrovnik - Bergen flight.
What are your rights at Dubrovnik airport in case of prolonged wait?
The right to assistance is a crucial provision of the European text. Even before speaking of your 400 €, if the delay stretches at Dubrovnik Airport airport, Norwegian Air Shuttle is required to distribute vouchers to eat and drink.
Do not hesitate to request this assistance at the company's counter. If it is refused and you have to advance food or hotel costs at Dubrovnik Airport, keep your receipts carefully to request direct reimbursement.
Steps: how to get your 400 € from Norwegian Air Shuttle?
The amicable route with Norwegian Air Shuttle to recover 400 € often fails without a technical and legal file.
Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.
How long does it take to get the 400 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.
Recovering 400 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.
What to do faced with silence or refusal from the airline?
The first refusal from Norwegian Air Shuttle should not discourage you. Very often, passenger services invoke 'weather' by default to test the traveler's determination.
For your 400 €, don't compromise with Norwegian Air Shuttle without the opinion of a professional who knows the real value of your prejudice at Dubrovnik.
Frequently Asked Questions: Flight Dubrovnik - Bergen
Everything you need to know about your request under European Union law.