Flight compensation Norwegian Air Shuttle:
Dubrovnik — Helsinki

Claim and compensation for flight Norwegian Air Shuttle Dubrovnik - Helsinki

Your claim for compensation for the Norwegian Air Shuttle flight from Dubrovnik to Helsinki deserves to be examined. A flight delay or cancellation is a frustrating experience for any traveler.

European legislation strictly frames passenger rights. For a distance of 2 026 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Dubrovnik Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Dubrovnik - Helsinki is eligible?

Check your actual arrival time at Helsinki. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Helsinki Vantaa Airport, your claim is legitimate.

Upgrading or downgrading does not change your right to 400 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Helsinki.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Dubrovnik airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Not all strikes exempt the company from its obligations. If the delay of your Dubrovnik - Helsinki trip is due to an internal strike within Norwegian Air Shuttle, the European justice recently ruled that this entitles to compensation.

A strike by weather services at Dubrovnik Airport or European air traffic control is an external cause over which Norwegian Air Shuttle has no control.

What are your rights at Dubrovnik airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Dubrovnik remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 400 € from Norwegian Air Shuttle?

For your Dubrovnik - Helsinki trip, every minute counts. Note the reasons given by Norwegian Air Shuttle staff at the Dubrovnik Airport counter during the incident.

By entrusting your case regarding flight DBV-HEL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a 'standard' negative response is unfortunately the lot of many passengers who claim only for the prejudice suffered on the Dubrovnik - Helsinki line.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.