Flight compensation Norwegian Air Shuttle:
Edinburgh — Copenhagen

Refund and reimbursement for Norwegian Air Shuttle: Edinburgh to Copenhagen

The endless wait at Edinburgh Airport towards Copenhagen with Norwegian Air Shuttle doesn't have to go uncompensated. Let's explore your options.

EU law strictly protects passenger rights. For 1 001 km, the legal compensation is owed if {the airline is at fault|Norwegian Air Shuttle bears responsibility}. The short-haul bracket applies fully here.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Since the Sturgeon ruling of 2009, delays over 3 hours are treated the same as cancellations regarding payout entitlement. This greatly broadened the scope of the regulation.

How to know if the flight Norwegian Air Shuttle Edinburgh - Copenhagen is eligible?

Your eligibility rests on objective criteria. Official flight records will verify the precise moment of actual arrival at Copenhagen Kastrup Airport.

Even if Norwegian Air Shuttle offers a replacement flight, the 250€ indemnity remains owed if the final delay at Copenhagen is over the 180-minute threshold.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Edinburgh airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

A work stoppage by Norwegian Air Shuttle's crews is considered inherent to the ordinary activity of the carrier and is no longer a valid justification to refuse the 250€.

Even if the 250€ are not payable due to an external strike at Edinburgh, assistance (meals/hotel) stays the responsibility of Norwegian Air Shuttle. Never forget this.

What are your rights at Edinburgh airport in case of prolonged wait?

On top of the {financial compensation|250€ indemnity}, EU regulation mandates what is known as a duty of assistance. If your flight is held at Edinburgh Airport, Norwegian Air Shuttle must supply you free of charge with meals and refreshments in reasonable quantity the waiting time.

Your involuntary layover at Edinburgh must not cost you any additional money beyond your initial ticket for EDI-CPH. Even on a short route, hotel accommodation is owed for overnight delays.

Steps: how to get your 250 € from Norwegian Air Shuttle?

Airlines like Norwegian Air Shuttle have whole departments specialised in deterring unassisted passengers. Against this imbalance, having an ally makes all the difference.

Over 150,000 passengers have obtained their compensation through expert partners. Your turn for Norwegian Air Shuttle Edinburgh-Copenhagen?

How long does it take to get the 250 € compensation?

Some passengers wait over 6 months for a response from Norwegian Air Shuttle. An expert can significantly speed things up.

Technology now allow you to monitor the progress of your claim against Norwegian Air Shuttle via an app. Short-haul cases are often resolved more quickly.

What to do faced with silence or refusal from the airline?

It is not uncommon for Norwegian Air Shuttle's algorithms to automatically reject your first attempt under a vague excuse without merit.

If you are certain of your legal right, you can contact the Civil Aviation Authority of the departure country, or more effectively, take the case to a tribunal with a expert partner lawyer.