Flight compensation Norwegian Air Shuttle:
Edinburgh — Copenhagen

Refund and compensation Norwegian Air Shuttle: route Edinburgh to Copenhagen

The EDI - CPH route operated by Norwegian Air Shuttle experienced a disruption? Whether it was a technical or operational issue, you could claim a flat sum.

European legislation strictly frames passenger rights. For a distance of 1 001 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

Did you know? Even if Norwegian Air Shuttle is a non-EU airline, if the flight takes off from Edinburgh Airport, the European regulation applies in full.

How to know if the flight Norwegian Air Shuttle Edinburgh - Copenhagen is eligible?

Don't confuse ticket refund and legal compensation! Even if Norwegian Air Shuttle offers you a voucher for your Edinburgh - Copenhagen flight, you can still claim the 250 euros cash provided by law.

In the case of a cancellation, if you are notified less than 14 days before your departure from Edinburgh, the regulation applies in the same way.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Copenhagen.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Edinburgh airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Warning however: if the cancellation is directly attributable to the airport staff or a decision by air navigation, Norwegian Air Shuttle is released from its obligation to pay the legal indemnity of 250 euros, but not from its duty of assistance.

What are your rights at Edinburgh airport in case of prolonged wait?

During these long hours of waiting in the Edinburgh Airport terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Your forced stay at Edinburgh shouldn't cost you a penny more than originally planned for your EDI-CPH trip.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Edinburgh Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight EDI-CPH to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Some passengers wait more than 6 months for a response from Norwegian Air Shuttle. An expert can reduce this time by half.

A collective action on the Norwegian Air Shuttle flight from Edinburgh can also be a way to get your funds faster.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

Experts in aviation law have a colossal history of Norwegian Air Shuttle convictions, which is a decisive advantage.