Flight compensation Norwegian Air Shuttle:
Faro — London

Legal right: Norwegian Air Shuttle flight between Faro and London

You travelled with Norwegian Air Shuttle from Faro to London and the flight was disrupted? EU law mandates compensation when the airline is at fault.

Given the route between Faro and London (1 688 km), the EU scale provides for automatic protection in case of a breach by Norwegian Air Shuttle. Medium-haul flights attract a substantial indemnity.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

This is not a goodwill gesture from Norwegian Air Shuttle, but a legal obligation that applies to all flights within the scope of the directive.

How to know if the flight Norwegian Air Shuttle Faro - London is eligible?

Three conditions must be met to trigger your right to 400€: {delay exceeds 3h at London|flight cancelled less than 14 days before|boarding denied} — and {the cause is attributable to|Norwegian Air Shuttle is responsible for|the fault lies with} Norwegian Air Shuttle.

An upgrade or downgrade doesn't affect your right to 400€ if the original incident qualifies under Regulation 261. The intermediate indemnity remains unchanged regardless of reclassification.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at London.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Faro airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

The CJEU has definitively ruled: staff strikes are not force majeure for carriers. This precedent is authoritative across all 27 EU member states.

Remember that the burden of proof lies with Norwegian Air Shuttle. It is up to the airline to prove that the delay of your Faro→London flight was caused by a genuinely extraordinary event.

What are your rights at Faro airport in case of prolonged wait?

If Faro Airport becomes your temporary home because of Norwegian Air Shuttle, know that your basic needs must be met by the airline. For a medium-haul flight, the right to care kicks in after 3 hours.

Your forced stay at Faro should not cost you a single extra cent beyond your original booking for FAO→LGW. For a medium-haul, accommodation costs at Faro can be significant — Norwegian Air Shuttle must cover them.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and all communications regarding the delay at Faro Airport. These documents are crucial for supporting your case.

By entrusting your FAO-LGW case to our experts, you benefit from the "no result, no charge" principle (you only pay if you win).

How long does it take to get the 400 € compensation?

The paradox: the longer Norwegian Air Shuttle delays paying your 400€, the more the final bill risks growing in penalties. Lawyers exploit this fact to force the airline's hand.

A collective action on the Norwegian Air Shuttle flight from Faro can also be a way to {get your funds|recover your 400€} faster.

What to do faced with silence or refusal from the airline?

Hitting a wall or getting a standardised negative response is unfortunately the experience of most passengers who act without support for the Faro → London route.

{Facing a refusal|If Norwegian Air Shuttle persists}, three paths are available: filing with the national CAA, an ombudsman, or legal action. An professional will determine the best route for {your situation|the Faro-London case}.