Flight compensation Norwegian Air Shuttle:
Faro — Oslo

Claim and compensation for flight Norwegian Air Shuttle Faro - Oslo

If your trip departing from Faro Airport and arriving at Oslo Gardermoen Airport operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

Given the route between Faro and Oslo (2 902 km), the European scale provides automatic financial protection in case of failure by Norwegian Air Shuttle.

Why are you entitled to 400 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Faro - Oslo is eligible?

To determine if your trip between Faro and Oslo entitles you to compensation, the main criterion is the delay at arrival (and not at departure). It must be more than 3 hours.

Also note that the distance of 2 902 km perfectly justifies the compensation bracket of 400 €. This amount is net and the airline cannot derogate from it in its own terms and conditions.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Oslo.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Faro airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

When a social movement disrupts your itinerary to Oslo Gardermoen Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.

On the other hand, if it is the air traffic controllers, the baggage handlers at Faro Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 400 € will not be due.

What are your rights at Faro airport in case of prolonged wait?

Don't buy your food without first asking Norwegian Air Shuttle for coupons. If you do, keep your receipts carefully.

Even in extraordinary circumstances, this right to assistance at Faro remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 400 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Faro Airport airport. These documents will be vital for your case.

By entrusting your case regarding flight FAO-OSL to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 400 € compensation?

On the FAO-OSL line, delays can vary according to the reactivity of Norwegian Air Shuttle's legal department.

The advantage of delegating your claim to a major LegalTech player is that they can speed up this process thanks to automated formal notice systems and the constant threat of legal proceedings.

What to do faced with silence or refusal from the airline?

An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.

For your 400 €, don't compromise with Norwegian Air Shuttle without the opinion of a professional who knows the real value of your prejudice at Faro.