Flight compensation Norwegian Air Shuttle:
Gran Canaria — Oslo
Was your flight between Gran Canaria Airport (LPA) and Oslo Gardermoen Airport (OSL) delayed or cancelled? European law EC 261/2004 protects you with no upfront costs.
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How to be compensated by Norwegian Air Shuttle on the Gran Canaria (LPA) - Oslo (OSL) line
From Gran Canaria Airport airport, your departure with Norwegian Air Shuttle to Oslo didn't go as planned? Passengers have strong rights against carriers.
Thanks to the European CE 261 text, passengers who are victims of these issues on a trip of 4 097 km have the right to demand flat-rate compensation from the carrier.
Why are you entitled to 600 €?
The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.
Details of your right to compensation
- Departure airport: Gran Canaria Airport (LPA)
- Arrival airport: Oslo Gardermoen Airport (OSL)
- Flight distance: 4 097 km (~5h07)
- Applicable compensation: 600 €
Too few travelers claim their due (less than 15% on average). Don't let this compensation fly away: the procedure, although sometimes administratively heavy on the company side, is an absolute right for the consumer.
How to know if the flight Norwegian Air Shuttle Gran Canaria - Oslo is eligible?
For an Norwegian Air Shuttle flight from Gran Canaria to Oslo, punctuality is a performance obligation. A delay of 180 minutes triggers the right to financial compensation of 600 €.
An unexpected cancellation or a diverted flight from Gran Canaria Airport without an immediate satisfactory solution gives rise to this same indemnity of 600 €.
What are the conditions for Norwegian Air Shuttle to compensate you?
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Delay at arrival: You arrived with more than 3 hours delay at Oslo.
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Cancellation: The airline cancelled the flight less than 14 days before departure.
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Overbooking: You were denied boarding against your will at Gran Canaria airport.
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Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).
Warning: Extraordinary circumstances (extreme weather preventing takeoff from Gran Canaria, air traffic controllers' strike, political instability) exempt the airline from its obligation to compensate.
The impact of a strike on your Norwegian Air Shuttle compensation
When a social movement disrupts your itinerary to Oslo Gardermoen Airport, the company will often try to clear itself. However, a strike by its own staff is no longer, in the majority of cases, considered an exonerating circumstance.
On the other hand, if it is the air traffic controllers, the baggage handlers at Gran Canaria Airport airport, or the security staff who are on strike, it is indeed an extraordinary circumstance. In this precise scenario, the 600 € will not be due.
What are your rights at Gran Canaria airport in case of prolonged wait?
Assistance is due from 2 hours of delay for a flight of this distance. Norwegian Air Shuttle must ensure the well-being of its passengers stuck at Gran Canaria.
Some passengers are unaware that transportation between the hotel and Gran Canaria Airport terminal is also included in the legal package due by Norwegian Air Shuttle.
Steps: how to get your 600 € from Norwegian Air Shuttle?
The amicable route with Norwegian Air Shuttle to recover 600 € often fails without a technical and legal file.
Partner LegalTech services have tools to check actual Norwegian Air Shuttle flight logs and contradict false weather excuses.
How long does it take to get the 600 € compensation?
Don't be surprised if you don't hear back within fifteen days of your request. The average time observed for a company like Norwegian Air Shuttle to validate a complex file often varies between four and twelve weeks.
Recovering 600 € has never been faster thanks to the interconnection between defense platforms and Norwegian Air Shuttle systems.
What to do faced with silence or refusal from the airline?
An unfounded refusal from Norwegian Air Shuttle is a practice that experts know perfectly how to bypass by citing the right articles of Regulation 261.
A claim organization will know exactly how to counter the airline's arguments, having access to certified meteorological histories and traffic reports from Gran Canaria Airport airport to prove their faults.
Frequently Asked Questions: Flight Gran Canaria - Oslo
Everything you need to know about your request under European Union law.