Flight compensation Norwegian Air Shuttle:
Krakow — Stavanger

Refund and compensation Norwegian Air Shuttle: route Krakow to Stavanger

If your trip departing from Krakow and arriving at Stavanger Airport, Sola operated by Norwegian Air Shuttle was disrupted, you are not alone against the airline.

European legislation strictly frames passenger rights. For a distance of 1 334 km as is the case here, legal compensation is due if the company is at fault.

Why are you entitled to 250 €?

The European Regulation EC 261/2004 is very strict regarding air passenger rights. The amount of fixed compensation does not depend on the price of your ticket, but only on the flight distance.

The case law of the CJEU has strengthened these rights over the years, transforming Regulation 261/2004 into an effective shield against abuses by carriers like Norwegian Air Shuttle.

How to know if the flight Norwegian Air Shuttle Krakow - Stavanger is eligible?

Check your actual arrival time at Stavanger. If Norwegian Air Shuttle made you wait more than three hours on the tarmac at Stavanger Airport, Sola, your claim is legitimate.

Upgrading or downgrading does not change your right to 250 € if the initial incident is qualified under Regulation 261.

What are the conditions for Norwegian Air Shuttle to compensate you?

• Delay at arrival: You arrived with more than 3 hours delay at Stavanger.
• Cancellation: The airline cancelled the flight less than 14 days before departure.
• Overbooking: You were denied boarding against your will at Krakow airport.
• Airline responsibility: The problem must be attributable to Norwegian Air Shuttle (technical problem, sick crew, scheduling...).

The impact of a strike on your Norwegian Air Shuttle compensation

Don't be fooled by Norwegian Air Shuttle's vague terms: a 'wildcat' or declared strike remains the management responsibility of the company.

Even if 250 € is not payable due to an external strike at Krakow, assistance (meals/hotel) remains mandatory for Norwegian Air Shuttle.

What are your rights at Krakow airport in case of prolonged wait?

During these long hours of waiting in the Krakow terminal, know that the airline has a legal obligation to take care of you. This includes catering, but also the possibility of making two telephone calls or sending emails for free.

Even in extraordinary circumstances, this right to assistance at Krakow remains valid. The hotel is due if Norwegian Air Shuttle offsets your flight by one night.

Steps: how to get your 250 € from Norwegian Air Shuttle?

It is strongly recommended to keep your Norwegian Air Shuttle boarding pass and any communication relating to the delay suffered at Krakow airport. These documents will be vital for your case.

By entrusting your case regarding flight KRK-SVG to our experts, you benefit from the 'No Win, No Fee' principle.

How long does it take to get the 250 € compensation?

Airlines like Norwegian Air Shuttle sometimes prioritize cases defended by law firms to avoid late interests.

Technology today allows real-time tracking of the progress of your request against Norwegian Air Shuttle on your smartphone.

What to do faced with silence or refusal from the airline?

Don't take Norwegian Air Shuttle's email for granted claiming that the airport was blocked by snow without checking official reports.

In the last instance, it is the summons to court that often unlocks the payment. The company Norwegian Air Shuttle will always prefer to compromise and pay the 250 € rather than incur additional legal costs for a lost cause in court.